A Continuing Success Story: Ritz-Carlton’s “Meetings within Reach”

Although booking events continues to be a vital source of revenue for hotels and resorts, meeting planners today have increased bargaining power (and there are other alternatives, such as virtual meetings).

Re-Engaging Staff for Success in Today’s Market

The recent financial crisis has unquestionably wreaked havoc on hospitality organizations with reduced occupancy rates and a much leaner workforce. Nevertheless, this economic environment has also brought out the best in our industry through greater innovation and creativity as “pockets of resistance” figure out ways to weather the storm and beat the odds.