A Continuing Success Story: Ritz-Carlton’s “Meetings within Reach”

Although booking events continues to be a vital source of revenue for hotels and resorts, meeting planners today have increased bargaining power (and there are other alternatives, such as virtual meetings).

Re-Engaging Staff for Success in Today’s Market

The recent financial crisis has unquestionably wreaked havoc on hospitality organizations with reduced occupancy rates and a much leaner workforce. Nevertheless, this economic environment has also brought out the best in our industry through greater innovation and creativity as “pockets of resistance” figure out ways to weather the storm and beat the odds.

FocusED Archives


2017 | Issue 2 - Applied Data Gives You the Power to Succeed! - Full issue
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2017 | Issue 1 - Managing Costs: The Challenge of Staying on Track - Full issue 
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2016 | Issue 2 - Cross-Utilization: Leveraging Your Workforce to Fill the Gaps - Full issue 
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2016 | Issue 1 - Minimum Wage Increase: Are You Prepared for the Ripple Effect? - Full issue 
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2015 | Issue 1 - Generate Performance: Unleash the Power of a Multi-Generational Workforce - Full issue 
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2014 | Issue 3 - Customer Satisfaction: The Eyes into the Soul of Your Organization - Full issue 
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2014 | Issue 2 - Engagement Drives: Productivity, Performance, Guest Satisfaction, Revenue - Full issue 
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2014 | Issue 1 - Spring Into Growth: Maximizing Productivity in 2014 - Full issue 
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