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This is a privacy policy for unifocus.com (the "Site"), which is published by UniFocus. Our homepage
is located at www.unifocus.com.
UniFocus LP (www.UniFocus.com) provides information on guest satisfaction and related issues to the
hospitality industry (hotels, restaurants, clubs, golf courses, etc.). Much of our service is based on the
results we get from surveys that are handed at the place of business or online. It is part of our commitment to
your privacy that UniFocus LP:
- Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information collected.
- Only aggregate data is reported, that is, individual survey results are not reported, but averages and other statistical information are provided in reports to our clients.
- If you specifically write a comment that is directed to our client, UniFocus provides the client with that comment, and with your contact information so that the client may use your personal information to reply to inquiries, handle complaints, provide operational notices and in program (such as loyalty program membership) record-keeping.
- The information UniFocus LP collects is limited to what you provide our client, and that individual information is not sold or shared with any other company.
- The personal contact information you provide on the surveys is collected and used by UniFocus LP and our respective clients, and while UniFocus does not share information with other than the contracting business, UniFocus LP is not responsible for the privacy policy of our clients.
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Personal contact information provided to our clients is not sold by UniFocus, but may be used to conduct
research, and the results from such research may be reported in aggregate to our clients.
UniFocus LP does not knowingly collect or maintain information from those who are actually known to be
under the age of 18, and no part of our sites are structured to attract anyone under the age of 18.
You may contact UniFocus LP regarding privacy issues by accessing our web site and sending
an email. In addition, we commit that our broadcast email surveys will provide you with an email address
you can use to tell UniFocus LP not to contact you again.
UniFocus LP may release personal information to appropriate governmental authorities where release is
required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting
investigations or proceedings.
Our web site is not set up to track, collect or distribute personal information not entered through
survey, web, or emailed responses. UniFocus LP does not use cookies or other devices on the marketing
portion of our web site (www.unifocus.com) nor other "behind the scenes" methods to collect personal
information. A cookie is a small amount of data that is sent to your browser from a Web server and stored
on your computer's hard drive.
If you have a complaint about UniFocus LP compliance with this privacy policy, you may contact us
through our web site, by responding to the email address provided in our surveys, or by calling us at
(972) 512-5100 and asking to talk to a partner.
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