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“In designing our questionnaires, many refinements had to be made to get things just right. However, our UniFocus representative was very attentive and receptive to our needs—and that kind of personal service is just another reason why we made the choice to partner with UniFocus”
—Nikos Odysseas Papagapitos, Manager of Technology Development for Travel Dynamics International
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Watson, R.M. Software Support
The Watson support desk is open Monday through Friday (excluding holidays) from
8:00am Central time to 6:00pm Central time. The direct support number is 972.512.5190.
There are emergency, after hours, and weekend pager services available at 214-641-0012.
Emergency after hours support is not included as part of your annual maintenance agreement.
Our support desk may also be reached by clicking the link below.
Survey Services/Loyalty Management Division Support
The support desk is open Monday through Friday (excluding U.S. holidays) from 8:30am Central time to 5:30pm Central time. You can reach
the Loyalty Support Desk by calling 972.512.5133 or 972.512.5181. If you prefer, you may request information by clicking the link below.
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