Watson, R.M. Software Support
The Watson support desk is open Monday through Friday (excluding holidays) from
8:00am Central time to 6:00pm Central time. The direct support number is 972.512.5190.
There are emergency, after hours, and weekend pager services available at 214-641-0012.
(Emergency after hours support is not included as part of your annual maintenance agreement.)
You can also send us an email at techsupport@unifocus.com or click the link below to contact the support desk.
Survey Services/Loyalty Management Division Support
The support desk is open Monday through Friday (excluding U.S. holidays) from 8:30am Central time to 5:30pm Central time. You can reach
the Loyalty Support Desk by calling 972.512.5130. Or if you prefer, you can send us an email service@unifocus.com, or request information by clicking the link below.
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