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Forecaster

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EVENTManager

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Casinos

The stakes are much higher in today’s competitive casino business. Consumers have more choices and business operators face unique workforce challenges. UniFocus ensures that your casino operations enjoy maximum profitability and deliver the service levels your customers expect—with the least amount of labor expense possible. Our technologies help you synchronize labor resources with demand.

Your Advantage
Maximize Satisfaction, Efficiency and Financial Performance

Actionable Knowledge

  • Act on real-time intelligence reporting technology

Continuous Growth

  • Correlate customer loyalty with employee engagement

Measurable ROI

  • Schedule workforce with demand to reduce labor costs

Profitable Outcomes

  • Automate scheduling with smart labor management system
Crystal Clear Results — Operational Excellence & Increased Asset Value!

Casinos turn to UniFocus to:

  • Establish competitive service levels and develop operational performance standards.
  • Automate comprehensive labor scheduling for table game rosters and hospitality operations with greater efficiency, error-free payroll processing and greater workforce satisfaction.
  • Manage and monitor complex regulatory and labor contract work rules for worry-free compliance.
  • Provide correlation analysis of customer satisfaction and employee attitudes comparatively to labor requirements in measuring service level performance.
  • Know the exact status of performance through advanced business intelligence reporting technology.
  • Create a sustainable competitive advantage.
  • Focus more on strategies and customer satisfaction by automating systems and processes.

UniFocus has built a solid reputation with leading casinos for providing innovative solutions that solve critical operational challenges. Our industry expertise has been proven through the development of integrated labor management technology for complex casino environments. UniFocus provides operational analysis services that help you effectively streamline operations and improve asset value.

When you partner with UniFocus you gain an engaged team who is committed to your success—with decades of experience in casino operations.

Resource Management Systems

We provide intelligent management technologies that include business forecasting , automated labor scheduling for your unique operating standards, with seamless integration to time & attendance, budgeting; financial and performance reporting.

Closed-Loop Feedback Solutions

UniFocus provides feedback solutions for staff, meeting planner and guest satisfaction, with revealing mystery evaluation processes that link service standard attainment to your guest and employee perceptions.

Consultation, Training & Business Intelligence

UniFocus specializes in service Process re-engineering , operational analysis and management/staff training for all of the technology tools we deliver to the industry as well as assisting in your organization’s overall development.


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Watson product brochures: Labor Management | Time & Attendance | Labor Scheduling | Labor Forecaster | Flexible Budgeting |
Event Labor Scheduling | Revenue | Planning | Performance Reporting
Loyalty / Survey brochures: MEETINGScope | GUESTScope | CUSTOMERScope | OWNERScope | SERVICEScope | STAFFScope
Business Intelligence Applications brochures: ACTIONScope | EXECUScope

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Last Updated on 20100713_2152
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