Native American Gaming
Growing casino revenues open economic doors and help maintain rich tribal traditions. UniFocus specializes in providing management technology to create first-class gaming operations and productive tribal experiences. Native American governments repeatedly call upon UniFocus’ industry expertise to ensure their casino and hotel operations will bring maximum return to their communities.
Your Advantage |
Simplify Complexities and Improve Profitability |
Actionable Knowledge
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- Get real-time performance status reports on the fly
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Continuous Growth
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- Create loyal customers who return and recommend
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Measurable ROI
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- Maximize service by scheduling the right labor at the right time
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Profitable Outcomes
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- Automatically forecast, plan and schedule staff for business volume
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Crystal Clear Results — Operational Excellence & Increased Asset Value!
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Native American Gaming operators turn to UniFocus for:
- Automated workforce management applications for efficient forecasting, planning and scheduling.
- Management information applications that provide enhanced operational performance knowledge.
- Expertise in casino operations: marketing assessments, organizational structure evaluations, operational reviews, training programs, policy and procedure development.
- Survey tools for measuring guests’ perceptions to create loyal customers who continue to return.
- Comprehensive performance reporting services across all operations.
UniFocus has the expertise, technologies and proven experience that make Native American gaming operations more profitable and easier to manage. Our resource management and loyalty solutions are designed to maximize service levels and satisfaction—while enabling you to optimally staff to fluctuating demand, helping you control labor costs. UniFocus expertise also helps you increase asset value.
When you partner with UniFocus you gain an engaged team who is committed to your success—with decades of experience in Native American gaming operations.
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Resource Management Systems
We provide intelligent management technologies that include business forecasting; automated labor scheduling for your unique operating standards, with seamless integration to time and attendance; budgeting; financial and performance reporting.
Closed-Loop Feedback Solutions
UniFocus provides feedback solutions for staff, meeting planner and guest satisfaction, with revealing mystery evaluation processes that link service standard attainment to your guest and employee perceptions.
Consultation, Training & Business Intelligence
UniFocus specializes in service process re-engineering, operational analysis and management/staff training for all of the technology tools we deliver to the industry as well as assisting in your organization’s overall development.
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