UniFocus’ Watson, R.M.™ Delivers End-to-End HRMS
Dallas—July 13, 2010
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UniFocus today announced its industry-leading Watson, R.M. Labor Management
System (LMS) now includes a complete array of human resource management system (HRMS) capabilities
through the integration of Sage Abra HRMS, helping to manage all aspects of the life cycle of employment.
“Watson, R.M. LMS automates many of the daily processes that are still being done manually—such as
forecasting, budgeting and scheduling,” said Mark Heymann, President and CEO of UniFocus. “Our system
balances the need to control labor costs with the commitment to deliver high levels of service—by always
ensuring that you have the right staffing at the right time.”
NEW—UniFocus’ Watson, R.M. provides these robust features through its built-in Sage Abra HRMS module:
- Advanced Payroll Capabilities: Attendance tracking, online benefits enrollment, and compliance with
EEO regulations, FMLA, OSHA, COBRA and HIPAA; includes rich reporting and analysis tools.
- Employee Self-Service: Secure online portal allows employees to view and print pay stubs and W-2s,
make changes to their W-4s, review payroll history, withholding, bonuses and commissions.
- Dynamic Information Sharing: Securely and automatically tailors information for each user.
- Automated Workflows: Updates for managers with employee selections; flags errors.
“UniFocus’ Watson, R.M. is a single source solution that is revolutionizing workforce management for our
clients,” added Heymann. “By eliminating manual HR/Payroll and scheduling processes, you can complete
your employee life cycle relationship and improve cash flow, freeing up dollars for more productive uses.”
“We’re very excited to be partnering with UniFocus to complement their premier Watson, R.M. that helps
hospitality employers get the best out of their most critical asset, their employees,” said Johnny Laurent, Vice
President and General Manager for Employer Solutions at Sage. “Sage Abra adds enormous value to UniFocus’
LMS offerings, with advanced capabilities for handling payroll, employee self-service from a secure web portal,
automated workflows and benefits enrollment management and for ensuring regulatory compliance.”
In today’s complex world, secure access to timely and accurate workforce information is essential for managing
costs and successfully running any hospitality operation. Sage Abra delivers the tools and flexibility for HR
departments to give management the information they need, and when they need it, via secure web links.
“Our newly expanded Watson, R.M. brings the complete gamut of integrated HR and payroll administration
features to the hospitality sector,” continued Heymann. “This comprehensive technology makes secure
information-sharing capabilities available throughout an organization so that you can get a bird’s eye view,
giving you a powerful advantage over your competition.”
UniFocus’ Watson, R.M. incorporates industry-specific statistical analysis to project short-term demand; and
then optimizes workforce schedules by identifying critical relationships between key business volumes, such as
number of guests to be served at any time and the necessary staff to optimize the level of service.
About Sage Abra HRMS
Sage Abra is a market-leading human resource management system (HRMS) software that delivers tightly integrated HR,
payroll, benefits and attendance functionality, plus rich reporting and analysis tools. Sage Abra also includes a Web
workforce portal with employee self-service that enables company-wide communications, benefits enrollment and more.
The product line features support for multiple databases, with Abra SQL supporting Microsoft SQL Server, and Abra Suite
supporting Visual FoxPro. For more information about Sage Abra HRMS, please visit www.sageabra.com.
About UniFocus
Based in Dallas, UniFocus serves hospitality, casino and resort operations in the U.S. and overseas. UniFocus offers fullservice
operational analysis, management and staff training, financial and labor management applications, as well as staff,
meeting planner and guest satisfaction measurement programs, along with a unique mystery evaluation system that can link
service standard attainment to guest and employee perceptions. The resulting database allows UniFocus to uniquely
correlate and benchmark each client’s performance to their particular competitive markets. Enhanced reporting capabilities
allow hospitality executives to have a “total picture” overview of their operations, set strategic actions and gain asset value.
UniFocus is a member of the American Resort Development Association (ARDA), a member of the Association of Collegiate
Conference and Events Directors-International (ACCED-I), a Microsoft® Certified Partner, an affinity partner of the
International Association of Conference Centers, and an allied member of the American Hotel & Lodging Association. For
more information call 972-512-5100.
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