Most Common Misconceptions About Employee Surveys

1. It’s personal. This is business; it is NOT personal. Surveying employees is a way of evaluating employee attitudes and whether something needs to be done to change.
2. “They” don’t really care. Not true. A company that survey’s it’s employees for one reason or another does care about the survey results.
3. Once is enough. While surveying employees one time a year is good, it is really just a good start. Multiple surveys help track efforts to address/correct issues identified in previous surveys.
4. It’s just a report card. Survey results are not a report card. They are a realistic look at employee attitudes and a path to improvement.
5. Happy employees / unhappy employees. What is the difference? Employee satisfaction is the single most important influence on guest satisfaction. If your employees are happy, your guests are happy.