Boston Park Plaza uses pre-event surveys to enhance meetings

June 2017 - Published in Hotel Business - Let’s face it. Most of us skip the “answer survey” selection on a phone call or even on a website. However, the truth is that surveys aren’t pointless—they’re vital.

UniFocus Promotes Celia Karseno to VP of Technology Utilization

March 13, 2017 – Published in Hotel Online - Celia Karseno has been promoted to vice president of technology utilization for UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce management systems and tools.

Arlo Hotels Adds UniFocus’ MEETINGScope to Its New York Properties

DALLAS – January 20, 2017 – Arlo Hotels said it added UniFocus’ survey system MEETINGScope to both of its New York City boutique properties - the Arlo Hudson Square and Arlo NoMad. Specifically designed for event feedback, MEETINGScope gathers historical information for proactive marketing.

Monarch Beach Resort Implements MEETINGScope to Gauge Planner Feedback

DALLAS – Jan. 13, 2017 – The AAA Five-Diamond Monarch Beach Resort has chosen to implement UniFocus’ Web-based MEETINGScope, the most advanced system available for gathering critical meeting planner feedback.

UniFocus adds new features to MEETINGScope

UniFocus has released exciting enhancements to MEETINGScope, its feedback and analysis tool designed to interpret how event planners perceived their experience and identify areas of opportunity.