Increase Profits through Improved Labor Efficiencies with LMS for Select-Service Hotels

UniFocus’ Select-Service LMS is specifically designed to meet the scheduling and labor management needs of select-service hotels, allowing them to improve labor efficiencies and perform at the optimal labor cost while continuing to drive revenue through superior guest satisfaction.

View/Time bullet

Automated scheduling matches staff to forecasted business volumes.

  • A proprietary algorithm analyzes historical data and accurately predicts business volumes for each unique day at each unique location.
  • With an accurate forecast, you can schedule staff to meet your guests’ needs without overscheduling, reducing labor costs and ensuring your staff can still provide quality service.
  • Compliance is ensured by built-in scheduling rules that can be customized to fit regulations specific to each location.
Revenue bullet

Simplified schedule management and mobile accessibility save time.

  • View schedules by employee, job, (or both) on an hour by hour basis to easily ensure staff is available to meet guest needs.
  • Drag-and-drop and copy-and-paste functionality make schedule management simple and quick.
  • A mobile app allows employees to view schedules, swap or drop shifts, and request time off from anywhere at any time.

Advanced analytics identify opportunities to improve bottom line.

  • Real-time dashboards utilize cutting-edge analytics to provide instant insight into the performance of the organization overall, by region, by property, and/or by department.
  • Advanced analytics provide the ability to delve further with easy-to-understand analyses, graphs, and comparison data.
  • Reports can be exported to Excel and automated to run on a specific schedule.
 

     


  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort
  • "Meeting the Trump standards magnifies the importance of having the industry's best resource management systems available for our teams to deliver the kind of personalized service our guests expect. We are happy to grow our partnership with UniFocus to help us improve productivity and achieve our high service standards."
    -  Mike Straube, Corporate Director of Finance, Trump Hotel Collection
  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide
     
  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels

     

  • "UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently." 
    - Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality

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