Balance Labor Costs with Guest Satisfaction
Forecasting business volumes is essential, and without the proper tools it can turn into a guessing game which leads to staffing issues, and ultimately affects customer satisfaction. UniFocus' LMS Forecasting module provides accurate forecasts by incorporating key business indicators, and ensuring quality of service. It continually fine tunes its precision while enabling managers with the ability to edit the final forecast.
Accuracy in forecasting business volumes will positively impact the customer experience, daily operations, employee satisfaction and the bottom line.
Key Benefits of UniFocus’ Forecasting tool:
- View accurate daily and weekly business volume forecasts generated by at-a-glance, real-time data
- Analyze historical trends and business volumes which leads to correct scheduling for the upcoming periods
- Balance labor management with customer satisfaction
- Increases employee productivity
- Gives managers flexibility in editing final forecast
At UniFocus, we've taken the guesswork out of your company's forecast so that you can quickly realize the benefits of an optimized labor schedule.
"The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."- Ian Dailey, Director of Organizational Development of Canyons Resort
"UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently."- Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality