Streamline daily housekeeping activities and reap double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint.
Maximize staff productivity
Knowcross Housekeeping
Streamlines daily housekeeping activities resulting in double-digit improvements in staff productivity, higher guest satisfaction, and a massive reduction in the hotel’s carbon footprint. It receives data from and updates the PMS, real-time, and is complemented by powerful Android and iOS apps.
COVID-ready functionalities have been incorporated including task types that follow the “sanitation > full cleaning > sanitation” cycle after departure, Staff Health Console, and the new My Health mobile module ensure the accountability and safety of your staff and guests!
A quick product overview
Through this short video, experience our Knowcross Housekeeping module that automates daily housekeeping activities, resulting in a dramatic increase in productivity and guest satisfaction.
Benefits
Reduction of task sheet creation time from hours to minutes
Minimized attendant movements between rooms through intelligent routing logic
Reduction of inspection time and focus on quality maintenance through automatic room selection
Real-time tracking of cleaning progress
Maintenance of brand standards through checklists for attendants and supervisors
Features
Dynamic Task Sheets
Staff Health Assessments and Reporting
Guest opt-out of room cleaning
Custom alerts to inform guest of cleaning progress and completion
Dynamic rule-based room prioritization while creating automatic task sheets
Queue room and turndown service handling
Specials, Traces and Preferences available on digital task sheets
Delay and cleaning-event based alerts for supervisors and coordinators
Dirty, Clean, Inspected, OOO, OOS status update in PMS
Log Maintenance and Service orders in KNOW Service
Two-way messaging for attendants and supervisors
Task of the day screen
Move-around Time tracking
Performance Reports
Lost & found reporting
Minibar posting
Discrepancy tracking
Linen Count & Report
Testimonial
“Guest satisfaction started to improve. I can't remember the last time I got a complaint...”
“Simon Shaw”
HOTEL MANAGER HOLIDAY INN LONDON-HEATHROW M4J4.
Ready to experience the full UniFocus x Knowcross suite?
Speak with one of our team members today and put your company on the path to ultimate workforce optimization.
