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Knowcross Housekeeping
Powered by UniFocus

Streamline daily housekeeping activities and reap double-digit improvements in staff productivity, higher guest satisfaction and a massive reduction in the hotel’s carbon footprint.

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KC-Housekeeping

Maximize staff productivity

Knowcross Housekeeping

Streamlines daily housekeeping activities resulting in double-digit improvements in staff productivity, higher guest satisfaction, and a massive reduction in the hotel’s carbon footprint. It receives data from and updates the PMS, real-time, and is complemented by powerful Android and iOS apps.

COVID-ready functionalities have been incorporated including task types that follow the “sanitation > full cleaning > sanitation” cycle after departure, Staff Health Console, and the new My Health mobile module ensure the accountability and safety of your staff and guests!

A quick product overview

Through this short video, experience our Knowcross Housekeeping module that automates daily housekeeping activities, resulting in a dramatic increase in productivity and guest satisfaction.

Benefits

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Reduction of task sheet creation time from hours to minutes

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Minimized attendant movements between rooms through intelligent routing logic

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Reduction of inspection time and focus on quality maintenance through automatic room selection

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Real-time tracking of cleaning progress

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Maintenance of brand standards through checklists for attendants and supervisors

Features

Dynamic_Tasksheet

Dynamic Task Sheets

Staff-Assessment

Staff Health
Assessments and Reporting

opt-out

Guest opt-out of
room cleaning

Customer Alerts

Custom alerts to inform
guest of cleaning
progress and completion

dynamic-rule

Dynamic rule-based room
prioritization while creating
automatic task sheets

queue-room

Queue room and
turndown service handling

Specials-traces

Specials, Traces and
Preferences available on
digital task sheets

delay-and-cleaning

Delay and cleaning-event
based alerts for
supervisors and coordinators

dirty-clean-inspected

Dirty, Clean, Inspected,
OOO, OOS status
update in PMS

log-maintenance

Log Maintenance and
Service orders in
KNOW Service

two-way-messaging

Two-way messaging for
attendants and supervisors

task-of-the-day

Task of the day screen

move-around-time-tracking

Move-around Time tracking

performance-reports

Performance Reports

lost-found

Lost & found reporting

mini-bar-posting

Minibar posting

discreapancy-tracking

Discrepancy tracking

linen-count-and-report

Linen Count & Report

Testimonial

“Guest satisfaction started to improve. I can't remember the last time I got a complaint...”

“Simon Shaw”

HOTEL MANAGER
HOLIDAY INN LONDON-HEATHROW M4J4.

Ready to experience the full UniFocus x Knowcross suite?

Speak with one of our team members today and put your company on the path to ultimate workforce optimization.