An easy and intuitive app that helps tenants log in requests and maintenance jobs for facility, asset and property management teams to take action on.
Easily log tenant requests
Knowcross Tenant
Knowcross Tenant is a Facility Management App that caters to commercial office complex/ vacation rental/ timeshare market. The app helps tenants (users) log in requests, maintenance jobs and complaints (including media files such as photos) directly to the Facility’s service management teams, by simply using their mobile phone.
The app enables the facility, asset or property management teams to record this entire process and simplifies the tracking and investigation of the tenant’s needs. This allows the service requests to be closed in a swift and timely manner.
Benefits
Enhanced tenant relationships due to quicker job resolution
Improved staff productivity and accountability through elimination of errors
Minimized job routing via a central help-desk
Instant alerts & escalation notifications on the move
Customizable and scalable, based on property size
Streamlined process from logging to job completion
Insightful reporting for brand standard adherence
Features
Customized job list for Tenant access
Location-based mapping for individual tenants
Intuitive Job Console with real-time tracking
Addition of staff/tenants on the go
Instantaneous Job completion notification to tenants
Auto-assign tenant jobs
Ability to attach files (pictures & PDFs)
Multi-lingual Support
Powerful Reporting & Analytics
Ready to experience the full UniFocus x Knowcross suite?
Speak with one of our team members today and put your company on the path to ultimate workforce optimization.
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