Maximize Workforce Productivity and Increase Customer and Employee Satisfaction
The key to success in any establishment is to consistently deliver an impeccable service experience while controlling expenses. Your workforce, which is your highest recurring expense, has a direct impact on customer satisfaction. However, managing your organization's labor can be complicated. Demand is constantly changing, and when labor is over-scheduled, costs soar. When your team is short-staffed, customer service suffers because your workers can't cover demand. With UniFocus’ cloud-based, user-friendly Labor Management System, you can auto-generate schedules and shifts based on task standards, as well as, team member availability and competency. You can also simultaneously reduce labor costs, compliance issues, and absenteeism, while improving retention and team engagement. Why simply manage your workforce when you can elevate it to new levels of performance?
The Labor Management System delivers tremendous value for operators and owners due to its compelling return on investment. We are so confident in our ability to generate cost savings that we have changed the game in workforce optimization by providing a money-back guarantee. We guarantee the Labor Management System will pay for itself within the first 12 months of operation or we will refund the difference. Labor Management System works smarter so your company doesn't have to work harder.
Utilize our robust solutions to easily:
- Plan... Create standards that optimize operations and maximize productivity
- Forecast... Staff labor accurately based on forecasted business volumes
- Schedule... Utilize automatic scheduling to balance labor costs
- Budget... Use actual daily labor standards to improve budgeting accuracy
- Report... View real-time analytics and dashboards to understand big data instantly
You can also:
- Increase employee engagement with 24/7 access via the UniFocus mobile app
- Manage a global workforce and centralize analysis with multi-lingual workforce management applications
Take control and improve profits today!
Even though technology changes and continues to grow, our job stays the same: to help your team become more productive every day. UniFocus has been helping companies control labor costs by perfecting standards and improving operations for more than 35 years.
To find out how your business can take control, call us at 972-512-5000 or email us at info@UniFocus.com.
"UniFocus will help PGA National achieve its business objectives of continually enhancing levels of customer service and profitability with their innovative solutions and expert training. By partnering with UniFocus to create brand specific labor standards PGA will enhance our performance and guest satisfaction."- Joel Paige, Vice President & Managing Director, PGA National Resort and Spa
"The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."- Ian Dailey, Director of Organizational Development of Canyons Resort