An Equitable Approach: Finding Answers to COVID-19’s Economic Impact
March 17, 2020 - Published in Hospitality Technology - The damaging effects of the novel C...
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Employee Engagement: Building on Feedback
In our most recent edition of FocusED, we discussed how critical employee engagement is to...
March 12, 2020
Dynamic Scheduling Solutions Make a Hospitality Manager's Life Easier
Managing in hospitality is hectic . There's so much to do, so many roles that have to work...
March 05, 2020
Labor Management From The Manager's Perspective
Hospitality managers feel the heat. They feel the pressure of rising labor costs weighing ...
February 27, 2020
Evolving Labor Management Requires New Tools & Perspectives for Hospitality
Change is constant – even in hospitality. Just when you think you have it figured out, gue...
February 20, 2020
One Size Does Not Fit All With a Hotel Labor Management
The hospitality industry is as varied as it is dynamic. Guest expectations differ between ...
January 14, 2020
Managing Labor as an Asset – DiamondRock Hospitality Achieves Stellar Resul...
Optimizing workforce performance through technology and refined processes creates value fo...
January 07, 2020
Employee Engagement is Critical to an Optimized Workforce
November 17, 2019 - Published in Hotel Business Review - Think about the last time you ask...
November 20, 2019
Optimization Requires Knowing One's Guest ... But What Does That Take to Ac...
August 25, 2019 - Published in Hotel Business Review - An optimized hotel operation consis...
October 21, 2019
Which Labor Tasks Actually Deliver Value to Hotel Guests?
Yesterday’s guest expectations aren’t necessarily today’s or tomorrow’s. While expectation...
October 08, 2019