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An Equitable Approach: Finding Answers to COVID-19’s Economic Impact

March 17, 2020 - Published in Hospitality Technology - The damaging effects of the novel C...

Employee Engagement: Building on Feedback

In our most recent edition of FocusED, we discussed how critical employee engagement is to...

Dynamic Scheduling Solutions Make a Hospitality Manager's Life Easier

Managing in hospitality is hectic . There's so much to do, so many roles that have to work...

Labor Management From The Manager's Perspective

Hospitality managers feel the heat. They feel the pressure of rising labor costs weighing ...

Evolving Labor Management Requires New Tools & Perspectives for Hospitality

Change is constant – even in hospitality. Just when you think you have it figured out, gue...

One Size Does Not Fit All With a Hotel Labor Management

The hospitality industry is as varied as it is dynamic. Guest expectations differ between ...

Managing Labor as an Asset – DiamondRock Hospitality Achieves Stellar Resul...

Optimizing workforce performance through technology and refined processes creates value fo...

Employee Engagement is Critical to an Optimized Workforce

November 17, 2019 - Published in Hotel Business Review - Think about the last time you ask...

Optimization Requires Knowing One's Guest ... But What Does That Take to Ac...

August 25, 2019 - Published in Hotel Business Review - An optimized hotel operation consis...

Which Labor Tasks Actually Deliver Value to Hotel Guests?

Yesterday’s guest expectations aren’t necessarily today’s or tomorrow’s. While expectation...

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