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One Size Does Not Fit All With a Hotel Labor Management

The hospitality industry is as varied as it is dynamic. Guest expectations differ between ...

Managing Labor as an Asset – DiamondRock Hospitality Achieves Stellar Resul...

Optimizing workforce performance through technology and refined processes creates value fo...

Employee Engagement is Critical to an Optimized Workforce

November 17, 2019 - Published in Hotel Business Review - Think about the last time you ask...

Optimization Requires Knowing One's Guest ... But What Does That Take to Ac...

August 25, 2019 - Published in Hotel Business Review - An optimized hotel operation consis...

Which Labor Tasks Actually Deliver Value to Hotel Guests?

Yesterday’s guest expectations aren’t necessarily today’s or tomorrow’s. While expectation...

Hotel Labor Standards Must Evolve with Guest Expectations

When your labor force fails to live up to guest expectations, it can indicate a larger iss...

Labor Inefficiencies Waste Your Hotel Managers’ Time

Operational inefficiency robs managers of flexibility, insight, and impact. Managers end u...

Employee Engagement: Mission Critical for Hotel Labor Productivity

  Employee engagement is an irreplaceable component of effective workforce performance. A ...

The Ultimate Hospitality Workforce Optimization Playbook

Workforce optimization is an evolutionary step in hospitality. It sheds the inefficiencies...

The Restaurant Technology Guys Podcast Ep. 068: Dial in your labor manageme...

July 2, 2019 - Labor. It’s one of the biggest costs your restaurant faces, but it’s also o...

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