Match and Schedule Staff to Forecasted Demand 

Simplify Workforce Management and Employee Scheduling like Magic!!

Schedule the right people, in the right place, at the right time, with the right attitude to ensure customer satisfaction. UniFocus’ innovative LMS system balances staffing needs while maximizing productivity, service, and quality to increase your customers' intent to return and recommend. The simple secret to reduce labor costs and maximize employee productivity.

Scheduling your workforce can become confusing and time-consuming when employees have different needs and availability.  Managers have forecasted business volumes and they’ve planned for staff demand but issues still arise.

UniFocus’ LMS Scheduling tool takes all possible variables into account and delivers a seamless scheduling process.

Our on demand scheduling module utilizes job-specific rules, service level standards, business volume forecasts and labor regulations balanced with employee skills and availability to create fully optimized staff schedules. This method, along with our Time and Attendance tool, minimizes countless hours of complex scheduling each week for your management staff, allows for flexibility in scheduling, and provides more time for customer interaction.

Key Benefits of UniFocus’ Scheduling tool:

  • Reduce labor costs by scheduling staff to customer demand, and improve customer satisfaction

  • Reduce training time and simplify operations with easy to use schedule editor

  • Decrease time to get an accurate schedule
  • Incorporate staff availability and time off requests to eliminate scheduling conflicts
  • Mobile Apps provide instant access anywhere
  • Customize schedules for business needs on an hourly basis

UniFocus'LMS Scheduling is a dynamic system designed to deliver the right resource, at the right place at the right time.



  • "Valid Customer feedback is extremely important to earning high satisfaction ratings and plays a vital role in loyal clients driving profits and recommending new business. With UniFocus' online system, The Mayfair will capture the feedback of guests which will be integrated with our corporate level reporting. Every key touch point that makes up a guest stay is valuable."   
    - Si Sloman, Principal MJS Hotels

     

  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide
     
  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels

     



  • "The team at UniFocus clearly values relationships and customer service is a priority. With UniFocus' on line guest satisfaction surveys Skytop now has the ability to customize tracking and trend reporting. Management gains the ability to view key opportunities necessary to maximize our customer experience across services, property improvements to consider and the product updates and launches our guests are wanting."  
    Cara Federici, Director of Sales & Marketing with Skytop Lodge
  • "UniFocus' expertise in meetings and events, the great price point, and superiority of the product fit our needs. UniFocus has been out front with its technology, and providing great business tools to track the meeting planner's reviews effectively and efficiently." 
    - Shawn Dixon, Corporate Operations Manager for Vail Resorts Hospitality

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