Match and Schedule Staff to Forecasted Demand 

Simplify Workforce Management and Employee Scheduling like Magic!!

Schedule the right people, in the right place, at the right time, with the right attitude to ensure customer satisfaction. UniFocus’ innovative LMS system balances staffing needs while maximizing productivity, service, and quality to increase your customers' intent to return and recommend. The simple secret to reduce labor costs and maximize employee productivity.

Scheduling your workforce can become confusing and time-consuming when employees have different needs and availability.  Managers have forecasted business volumes and they’ve planned for staff demand but issues still arise.

UniFocus’ LMS Scheduling tool takes all possible variables into account and delivers a seamless scheduling process.

Our on demand scheduling module utilizes job-specific rules, service level standards, business volume forecasts and labor regulations balanced with employee skills and availability to create fully optimized staff schedules. This method, along with our Time and Attendance tool, minimizes countless hours of complex scheduling each week for your management staff, allows for flexibility in scheduling, and provides more time for customer interaction.

Key Benefits of UniFocus’ Scheduling tool:

  • Reduce labor costs by scheduling staff to customer demand, and improve customer satisfaction

  • Reduce training time and simplify operations with easy to use schedule editor

  • Decrease time to get an accurate schedule
  • Incorporate staff availability and time off requests to eliminate scheduling conflicts
  • Mobile Apps provide instant access anywhere
  • Customize schedules for business needs on an hourly basis

UniFocus'LMS Scheduling is a dynamic system designed to deliver the right resource, at the right place at the right time.


  • "Meeting the Trump standards magnifies the importance of having the industry's best resource management systems available for our teams to deliver the kind of personalized service our guests expect. We are happy to grow our partnership with UniFocus to help us improve productivity and achieve our high service standards."
    -  Mike Straube, Corporate Director of Finance, Trump Hotel Collection
  • "UniFocus feels like a partner, not a third party. It's a great relationship...We have individual, personalized service that isn't cookie cutter. Another strategic asset is the clear understanding of which products and/or services can be improved or offered, to exceed customers' expectations." 
    Chuck Currid, General Manager of Babson Executive Conference Center
  • "The feedback provided by SERVICEScope has allowed our Leadership team to examine the most fundamental portions of our best practices and refine how our levels of service can continue to set us apart from our competition. The feedback is detailed, thorough, and consistent through the organization."
    - Ian Dailey, Director of Organizational Development of Canyons Resort
  • "We now have a standardized system for time and attendance tracking across our entire portfolio..."  
    - Mark Fielding, Senior Accountant for Red Lion Hotels

     

  • "UniFocus' LMS provides all the flexibility and functionality that allows us to ensure that the Center Of Operational Effectiveness' work on developing comprehensive, optimized and effective standards across our properties worldwide is reflected in the technology. We are also excited by the comprehensive analytics, available to all users, in the LMS Dashboard...what a powerful capability." 
    - Michael Escalante, Vice President, Global Center for Operational Excellence of Hilton Worldwide
     

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