FocusED | 2020 | Issue 2: Recaps many of the key issues that operators need to focus on as they re-open and then operate during these unique conditions.
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FocusED | 2020 | Issue 1: This issue explores insights & best practices for labor management that take you beyond simple cost cutting. See how the right mix of training, technology & processes can optimize your workforce.
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FocusED | 2018 | Issue 1: This issue tackles the tough question, "How do I keep my employees engaged after the first 90 days?". Several industry experts have weighed in on methods/ideology they have used.
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FocusED | 2017 | Issue 2: Read about how data impacts your business and how it can be leveraged to create a better guest experience, a more productive operating environment and ultimately, increase your bottom line.
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FocusED | 2017 | Issue 1: Cost management is critical to achieving solid bottom line performance. This edition looks at cost management from a few different perspectives.
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FocusED | 2016 | Issue 2: Cross-training and cross-utilizing your staff is done to greater or lesser degrees in a variety of hospitality/service operations. This issue takes a a hard look at how/where this practice can help you improve your bottom line.
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FocusED | 2016 | Issue 1: New wage rates and exempt staff rules will be taking effect and markets are going to be impacted by these changes. This edition brings additional perspectives and ideas as to how to address a higher cost environment.
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FocusED | 2015 | Issue 1: Today's workplace is comprised of a multi-generational workforce. Each generation varies in how they approach their work, communication and how their needs can be met. This edition looks at the fundamental differences between generations and how to use these differences to your advantage.
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