Smarter Managers, Informed Decision-Making
Rethinking Workforce Management
UniFocus and Knowcross have come together to create the most comprehensive workforce management software suite in the industry.
We bring together scheduling and labor management, time and attendance, and task management into one place. These powerful systems continuously maximize performance and productivity at every step. Your managers are armed with the tools needed to make the best decisions, driving both customer satisfaction and employee engagement. Together, UniFocus and Knowcross are rethinking Workforce Management.
Trusted by our partners
UniFocus wins TechOvation Award for ShiftGenius
UniFocus wins the 2021 TechOvation Award for spurring innovation in effective shift coverage and employee schedule flexibility with ShiftGenius.
Navigating the Labor Crisis
What are smart employers doing?
UniFocus solutions are helping operators in today's tough labor environment. From flexible scheduling with ShiftGenius, on-demand pay, and mobile tools to help find and retain workers, to cross-utilizing and adjusting budgets with ease, managers have tons of options to work with to find the best solution.
World-Class Workforce Management
Reclaim your managers' time
The only platform that comes with a personal assistant (Odin), managers have all the insights ready-at-hand, tailored to their department and your business. Automated workforce rules reduce admin time and improve accuracy. Alerts keep you compliant and your business running smoothly.
Paperless audit trails
Automated workforce rules
Real-time alerts and data
Simplified tracking and reporting
Make your biggest controllable cost your most powerful asset. Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. Deliver great service AND grow revenue by allocating staff smarter alongside precision forecasting and integrated labor budgeting.
Perfect Payroll and Compliance, without the Paper Trail
Time and Attendance
Spend less time managing everything between punch and paycheck. Our Time and Attendance platform equips you with automated, real-time, mobile tools that make basic terminals and manual spreadsheets a thing of the past. Fully digital. Fully auditable. Fully integrated.
Mobile Tools Optimize Operations and Tasks
UniFocus + Knowcross = Ops Excellence
Together with the Knowcross operations tools, we have a powerful productivity ensemble that identify and align the right people, the right tasks at the right time, while helping to ensure the team is fully engaged, driving intent to recommend.
Shine with Employee and Guest Engagement
The sky’s the limit with engaged employees and happy customers. Easy-to-administer survey solutions tell you how engaged your employees and guests are in real-time. Layer in that data alongside your labor and scheduling tools and you’re sure to increase engagement, drive performance, and win.
Work Smarter, Not Harder
Consulting & Services
You’re only as smart as the data you have. Even the best managers can’t make an impact waiting for weekly or monthly reports. Manage your business with real-time data, customizable reporting and notifications and a feature-packed mobile app that puts timely information in your pocket. Tap into the UniFocus team’s unmatched expertise.
See what our partners are saying
Browse our latest news
UniFocus Unveils Predictive Scheduling, a Powerful Tool Ensuring Fair Workweek Compliance and Effective Labor Coverage
UniFocus' predictive scheduling technology helps managers feel confident about scheduling and not running afoul of the fair workweek laws, ...
Cornell Center for Innovative Labor and Employment Relations Taps UniFocus COO to Serve on Advisory Board
Cornell Center for Innovative Labor & Employment Relations (CIHLER) announced the appointment of UniFocus COO, Kenneth Heymann, as an advis...
UniFocus Wins TechOvation Award for Spurring Innovation in Effective Shift Coverage and Employee Schedule Flexibility With ShiftGenius
UniFocus, the leading provider of Workforce Management Systems, has today announced its winning of this year’s TechOvation Award for ShiftG...
Browse our latest blogs
Reaping the Benefits of Flexibility
Employees want flexible work options but hospitality, retail businesses, and senior care employers have resisted offering that option.
11 Trends That Will Reshape the Service Industry in 2022
In 2022, technology is going to disrupt the hospitality workforce. As you look ahead to appealing to customers, attracting new employees, &...
Bringing the Benefits of Mobile to Hospitality’s Workforce
Mobile apps are becoming vital to the service industry workforce and is a crucial component in a hotel’s ability to gain a reputation as th...