Skip to content

Smarter Managers, Informed Decision-Making

UniFocus Acquires Knowcross.

Two of the world's most powerful systems have come together to create the most comprehensive software suite in the industry.

Finally, labor forecasting, automated scheduling, and timekeeping live with operational task management and guest/employee feedback to make sure you’ve nailed it. The perpetual feedback loop makes sure performance and productivity are maximized at every step and your managers are armed with the tools needed to make the best decisions. Welcome to the future of workforce management.

Trusted by Leading Companies

ShiftGenius

Navigating the Labor Crisis

What are smart employers doing?

UniFocus solutions are helping operators in today's tough labor environment. From flexible scheduling with ShiftGenius, on-demand pay, and mobile tools to help find and retain workers, to cross-utilizing and adjusting budgets with ease, managers have tons of options to work with to find the best solution.

ShiftGenius
manager-portal_gettyimages-956411640-170667a

World-Class Workforce Management

Reclaim your managers' time

The only platform that comes with a personal assistant (Odin), managers have all the insights ready-at-hand, tailored to their department and your business. Automated workforce rules reduce admin time and improve accuracy. Alerts keep you compliant and your business running smoothly.

Best-In-Class Software

paperless_3a
Paperless audit trails
2_3a
Automated workforce rules
3_3a
Real-time alerts and data
report_3a
Simplified tracking and reporting
employee_schedules

Workforce, Optimized

Labor Management

Make your biggest controllable cost your most powerful asset. Your workforce is your business’s key differentiating factor. They deliver on your experience standards and guest expectations. Deliver great service AND grow revenue by allocating staff smarter alongside precision forecasting and integrated labor budgeting.

female-restaurant-manager-with-digital-tablet-givi-8DCXQ47_2

Perfect Payroll and Compliance, without the Paper Trail

Time and Attendance

Spend less time managing everything between punch and paycheck. Our Time and Attendance platform equips you with automated, real-time, mobile tools that make basic terminals and manual spreadsheets a thing of the past. Fully digital. Fully auditable. Fully integrated.

female-restaurant-manager-with-digital-tablet-givi-8DCXQ47_2
female-chambermaid-opening-window-curtains-in-the--PEY44UY_sm

Mobile Tools Optimize Operations and Tasks

UniFocus + Knowcross = Ops Excellence

Together with the Knowcross operations tools, we have a powerful productivity ensemble that identify and align the right people, the right tasks at the right time, while helping to ensure the team is fully engaged, driving intent to recommend.

female-restaurant-manager-with-digital-tablet-givi-8DCXQ47_2

Shine with Employee and Guest Engagement

Survey Solutions

The sky’s the limit with engaged employees and happy customers. Easy-to-administer survey solutions tell you how engaged your employees and guests are in real-time. Layer in that data alongside your labor and scheduling tools and you’re sure to increase engagement, drive performance, and win.

staffscope-614147640_sm
Office-Meeting-Reviewing-Charts_sm
Office-Meeting-Reviewing-Charts_sm

Work Smarter, Not Harder

Consulting & Services

You’re only as smart as the data you have. Even the best managers can’t make an impact waiting for weekly or monthly reports. Manage your business with real-time data, customizable reporting and notifications and a feature-packed mobile app that puts timely information in your pocket. Tap into the UniFocus team’s unmatched expertise.

Testimonials

See what our partners are saying

Resource Center

Browse our latest news

Curator Hotel & Resort Collection Partners with UniFocus for Labor Management and Time and Attendance Software

Curator Hotel & Resort Collection Partners with UniFocus for Labor Management and Time and Attendance Software

Curator Hotel & Resort Collection and UniFocus announced that Curator hotels have access to the industry’s latest capabilities in labor man...

UniFocus to Showcase How Hoteliers Can Unleash the True Potential of Workforce  Management Efficiency at The Lodging Conference

UniFocus to Showcase How Hoteliers Can Unleash the True Potential of Workforce  Management Efficiency at The Lodging Conference

UniFocus provides insight into how hoteliers can plan, align, execute & validate their labor & task management strategies to achieve the he...

UniFocus Expands Its Workforce Management Capabilities with Acquisition of Knowcross

UniFocus Expands Its Workforce Management Capabilities with Acquisition of Knowcross

UniFocus, provider of Workforce Management Systems, announced its acquisition of Knowcross, a global leader in task management & operationa...

Resource Center

Browse our latest blogs

How a Gig Mindset Can Help Solve the Labor Shortage

How a Gig Mindset Can Help Solve the Labor Shortage

What can service industries learn from the gig economy? Here are four ways you can adopt gig strategies to better attract and retain talent...

Workforce Management Software: Everything You Need to Know

Workforce Management Software: Everything You Need to Know

WFM software is becoming more important everyday. You know you need it. Find out how to choose the best workforce management solution for y...

UniFocus Platform Fall Release: New Features and Enhancements

UniFocus Platform Fall Release: New Features and Enhancements

UniFocus’s new and enhanced features equip managers and operators to make better-informed decisions and refocus their time on their guests ...