Transform Workforce Strategy into Measurable Hotel Performance

Hotel Consulting Services

Hotel operations are more unpredictable than ever—tight margins, shifting demand & evolving labor laws make it hard to stay ahead. That’s where we come in.

Born as a boutique hospitality consulting firm, Unifocus combines decades of hands-on property experience with the industry's most powerful labor-management technology. Our experts don’t just identify inefficiencies—they help you fix them fast, implement lasting labor strategies, and enhance guest satisfaction.

It’s not theory. It’s what we do—driving measurable ROI where it matters most.

What we bring to the table

We know what it takes to run a hospitality business. We do a lot of the heavy lifting–so you don’t have to.

01 Simplify complexity

Forecast, schedule, and optimize across:

Multiple locations and rooms
Multiple revenue centers
Weather, seasonal shifts, and events
Compliance requirements
15-minute increments, by job and sub-job

02 All in one place

We bring together:

Real-time data and AI-powered business intelligence insights
Efficient workflows across multiple departments
Best in class tools for Managers, Team Members and Management
Integrations with HR, payroll and PMS systems

03 Go Mobile

From your phone and tablet:

Create Schedules, swap shifts and message team members
Clock in and out
Get paid and receive tips
Access workflows and assigned tasks
Give workplace feedback

Request a demo

Built for Precision, Build for Success

Consulting Pillars

Hospitality‑Only Expertise
Every consultant has held property or regional operations roles. We speak the language of general managers, union stewards, and brand auditors—so we hit the ground running.
Data‑Driven Decisioning
AI forecasting, real‑time labor analytics, and guest‑sentiment insights reveal the why behind performance swings, empowering leaders to act with confidence.
Compliance Confidence
We translate complex CBAs and wage‑and‑hour laws into enforceable scheduling rules, reducing payroll leakage and legal exposure.
People‑First Change Management
Mobile tools and shift‑flex programs—like Shift Genius—keep associates engaged while maintaining coverage and service levels.

Our Proven Path to Workforce Optimization

Engagement Framework

Operational Discovery – On‑site interviews, data deep‑dive, and brand/market benchmarking provide a clear view of hidden labor inefficiencies and service gaps.
Standards & Design – We define labor standards, staffing models, compliance rules, and KPIs tailored to your flag, union mix, and service culture—creating a blueprint that balances cost, coverage, and guest expectations.
Technology‑Enabled Implementation – Our team configures the Unifocus platform, migrates historical data, and trains your leaders and line staff for a painless, best‑practice go‑live.
Optimization Sprint – In 60‑day coaching cycles we review forecasts, schedules, and variances, typically achieving 6–10 % labor‑cost savings and 20–30 % faster housekeeping turns.
Continuous Advisory – Quarterly business reviews and new‑feature enablement ensure your operation evolves with market conditions and company growth.