Power smarter collaboration at every level
Unifocus Staff Collaboration
Unifocus Staff Collaboration brings together the communication, training, and knowledge tools that help hotel teams move fast and perform with confidence. Whether it’s a new hire on their first shift or a housekeeper resolving a guest issue, every action starts with access to the right information.
Purpose-built for hotel operations, these tools are tightly embedded in the workflows your teams already use. No extra apps. No disconnected systems. From schedule changes to service recovery to SOP lookups, collaboration happens in context, in real time, and in sync with your operation.
What we bring to the table
Forecast, schedule, and optimize across:
- Multiple locations and rooms
- Multiple revenue centers
- Weather, seasonal shifts, and events
- Compliance requirements
- 15-minute increments, by job and sub-job
We bring together:
- Real-time data and AI-powered business intelligence insights
- Efficient workflows across multiple departments
- Best in class tools for Managers, Team Members and Management
- Integrations with HR, payroll and PMS systems
From your phone and tablet:
- Create Schedules, swap shifts and message team members
- Clock in and out
- Get paid and receive tips
- Access workflows and assigned tasks
- Give workplace feedback
Real-time messaging, inside the work
Unifocus Chat
Unifocus Chat eliminates the noise of external tools by putting conversations inside the systems your team already uses. From housekeeping updates to open shift alerts, every message is tied to a task, a role, or a schedule. Collaboration becomes faster and more focused.
FEATURES
- Message from shift boards, task lists, or service tickets
- 1:1, group, and broadcast communication options
- Admin controls for visibility, posting, and roles
- Built-in moderation with smart filters for tone and content
Answers that follow your protocols
Unifocus AskAi
AskAi turns SOPs, onboarding guides, and emergency plans into frontline support. Staff can ask questions using voice or text and get instant, clear answers based on your hotel’s actual documentation. This reduces downtime and helps every team member act with confidence.
FEATURES
- Natural language search with voice input
- Multilingual support for global and diverse teams
- Real-time linking to the original source
- Configurable visibility based on job or department
Faster onboarding. Better-prepared teams.
Unifocus Training
Unifocus Training helps hotels build confident teams without live sessions or email logins. With structured learning paths, easy course tracking, and mobile-ready access, staff get the right training at the right time. Managers stay ahead of compliance and readiness.
FEATURES
- Email-free access for any staff type
- Role-based course assignment and completions
- Supports SCORMs, videos, and checklists
- Track readiness and compliance in one place
Better coordination. Stronger outcomes.
Why Leading Hotels Invest in Staff Collaboration
Training, Chat, and AskAI are part of the Unifocus ecosystem. These tools are fully embedded in our scheduling, tasking, and service modules. Hotel teams gain access to answers, communication, and learning exactly where the work happens.
- Faster responses for guest requests and shift changes
- Less dependence on binders, bulletin boards, or manual handoffs
- Increased adoption of operational systems and procedures
- Fewer repeat trainings or missed communications
- More inclusive and compliant staff communication
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One Suite. Every Solution.
Ready to Unify Communication, Training, and Knowledge Access?
Whether you're supporting a single hotel or scaling across a global brand, Unifocus Staff Collaboration keeps every team aligned and every shift prepared. Start with one module or connect all three — and strengthen the operational core of your workforce.
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