UniFocus provides Labor Management, Time & Attendance, Financial Management, and Guest Satisfaction to the hospitality industry (hotels, restaurants, clubs, golf courses, etc.). This Privacy Policy applies to UniFocus, LLC (“UniFocus") and includes all information collected by UniFocus for which an individual can be identified.
UniFocus is committed to protecting your privacy. We have published this Privacy Policy so that you can understand how UniFocus uses and safeguards your private information.
When users access our Website and view information about us and our technology, communicate with us, download whitepapers, and register for events etc., we are the data controller.
When an individual engages with our services because their employer uses UniFocus' services then;
UniFocus collects, processes, and stores personal information from you and other sources to provide services and products to UniFocus and our clients. At times we will collect data directly from you. This data is collected when you use our mobile application, submit support requests, complete a contact form on our website, or when you provide a guest satisfaction survey for one of our clients.
The personal information we collect includes:
You may be required to provide UniFocus with certain information to use our sites and services.
UniFocus is not responsible for the privacy policy of our clients.
Information storage and security
How long we keep information
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Biometric Data
UniFocus and its clients, collect biometric data for use with our Time & Attendance software, specifically our Time Clocks.
UniFocus clients are responsible for creating and maintaining their own biometric data privacy policy that complies with applicable laws. Where applicable by law a client may not capture biometric data for commercial purpose unless the client:
UniFocus and/or clients who possess biometric data may not sell, lease, or disclose the biometric data to another person unless:
The disclosure is required by federal or state law other than Government Code, Chapter 552
Biometric Identifiers and/or biometric Information as defined above will be retained until the original purpose for collecting or obtaining such identifiers and/or information has been satisfied, or within 3 years of the individual’s last interaction with UniFocus.
If you are using our Services from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These Countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, or collection, storage, and use of your Personal Data will at all times continue to be governed by this Privacy Policy.
UniFocus may obtain information through our mobile applications that customers or their authorized individuals (“users”) download to, and run on, their mobile devices. Mobile applications provided by UniFocus may obtain information from, or access data stored on, users’ devices to provide services related to the relevant mobile application. For example, a mobile application may access the geographic location of a user’s device to enable the User to access extended features provided by UniFocus' services. Mobile applications may transmit information to and from devices to provide the mobile application services.
Information accessed or obtained by the mobile application on a user’s device may be accessible to the customer and its organization, depending on the intended functionality of the mobile application. UniFocus may provide updated versions of its mobile applications. If your mobile device’s settings permit, those updates will be downloaded and installed automatically on your mobile device. By installing a UniFocus mobile application on your mobile device, you consent to the downloading and updating of that mobile application.
When UniFocus is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller. When UniFocus is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you.
If you would like to discontinue receiving communications from us, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at support@unifocus.com
Upon request, UniFocus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@unifocus.com.
We will provide you with the means to ensure that your personal information is correct and current. If you have registered to use our mobile application, we will provide a way for you to access and change your profile within the application. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our services. You may request deletion by contacting us at privacy@unifocus.com. We will respond to your request within 30 days of receipt of the request. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.
If you would like to view or receive a copy of your personal information that we hold at any time, you may contact us at privacy@unifocus.com.
We receive permission to post testimonials that contain personal information prior to posting. If you would like us to remove your testimonial from the site, please contact us at support@unifocus.com.
Our site includes links to other web sites whose privacy practices may differ from those of UniFocus. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. The use of cookies by our partners, affiliates and tracking utility company is not covered by our privacy statement. We do not have access or control over these cookies.
Our web site includes social media features, such as the Facebook Like button, widgets, Share button, and interactive mini-programs that run on our site. These features may collect your IP address and which page you are visiting on our site, and may also set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
UniFocus reserves the right to change, modify, or amend our privacy policy at any time, so please review it frequently. We will notify you about material changes to this privacy statement by placing a prominent notice on the home page and other places we deem appropriate. In the event of a material change, prior notice (and choice) is required so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you have any questions about security on our site, contact our Data Protection Officer as follows:
Cole Mietzner
privacy@unifocus.com
2455 McIver Lane, Carrollton, TX 75006
Phone: (972) 512-5000