When users access our Website and view information about us and our technology, communicate with us, download whitepapers, and register for events etc., we are the data controller.
When an individual engages with our services because their employer uses UniFocus' services then;
UniFocus collects, processes, and stores personal information from you and other sources to provide services and products to UniFocus and our clients. At times we will collect data directly from you. This data is collected when you use our mobile application, submit support requests, complete a contact form on our website, or when you provide a guest satisfaction survey for one of our clients.
The personal information we collect includes:
You may be required to provide UniFocus with certain information to use our sites and services.
Information storage and security
How long we keep information
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
UniFocus and its clients, collect biometric data for use with our Time & Attendance software, specifically our Time Clocks.
UniFocus and/or clients who possess biometric data may not sell, lease, or disclose the biometric data to another person unless:
The disclosure is required by federal or state law other than Government Code, Chapter 552
Biometric Identifiers and/or biometric Information as defined above will be retained until the original purpose for collecting or obtaining such identifiers and/or information has been satisfied, or within 3 years of the individual’s last interaction with UniFocus.
UniFocus may obtain information through our mobile applications that customers or their authorized individuals (“users”) download to, and run on, their mobile devices. Mobile applications provided by UniFocus may obtain information from, or access data stored on, users’ devices to provide services related to the relevant mobile application. For example, a mobile application may access the geographic location of a user’s device to enable the User to access extended features provided by UniFocus' services. Mobile applications may transmit information to and from devices to provide the mobile application services.
Information accessed or obtained by the mobile application on a user’s device may be accessible to the customer and its organization, depending on the intended functionality of the mobile application. UniFocus may provide updated versions of its mobile applications. If your mobile device’s settings permit, those updates will be downloaded and installed automatically on your mobile device. By installing a UniFocus mobile application on your mobile device, you consent to the downloading and updating of that mobile application.
When UniFocus is acting as a data processor, we will only process personal information in accordance with the instructions given by the data controller. When UniFocus is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you.
If you would like to discontinue receiving communications from us, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at email@example.com
Upon request, UniFocus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at firstname.lastname@example.org.
We will provide you with the means to ensure that your personal information is correct and current. If you have registered to use our mobile application, we will provide a way for you to access and change your profile within the application. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our services. You may request deletion by contacting us at email@example.com. We will respond to your request within 30 days of receipt of the request. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.
If you would like to view or receive a copy of your personal information that we hold at any time, you may contact us at firstname.lastname@example.org.
We receive permission to post testimonials that contain personal information prior to posting. If you would like us to remove your testimonial from the site, please contact us at email@example.com.
If you have any questions about security on our site, contact our Data Protection Officer as follows:
2455 McIver Lane, Carrollton, TX 75006
Phone: (972) 512-5000