Built for Trust. Engineered for Resilience.
Security at Every Layer. Confidence Across Every Touchpoint.
In hospitality, trust isn’t optional — it’s essential. That’s why Unifocus is secure by design, with encryption, governance, continuous monitoring, and proactive testing embedded across every layer of our hybrid platform, spanning both on-premises infrastructure and Amazon Web Services (AWS).
From secure development practices to independent audits and 24/7 threat detection, we ensure the operational resilience your business requires and the data protection your guests expect.
We go beyond checkbox compliance — embedding accountability, transparency, and a commitment to continuous improvement into everything we do.
Trusted Worldwide. Hybrid by Design. Powered by AWS. Compliant by Commitment.
Security & Compliance, Built-In
Protecting your people, property, and reputation starts with protecting your data. Unifocus follows global security and privacy best practices to safeguard sensitive information — including workforce data, operational logs, and guest feedback.
- ISO/IEC 27001:2022 certified Information Security Management System (ISMS)
- SOC 2 attested for operational security and controls
- Full compliance with GDPR and other global privacy standards
- Built on AWS with strict Shared Responsibility Model adherence
- Multi-region redundancy for high availability and resilience
Platform Security
Our platform operates in a hybrid environment, utilizing both on-premises infrastructure and Amazon Web Services (AWS). This approach combines the control of on-premises hosting with the scalability and resilience of the cloud.
- AWS cloud hosting with hardened, geographically distributed infrastructure
- On-premises infrastructure secured with enterprise-grade controls and monitoring
- ISO/IEC 27001:2022-aligned security management across all layers
- Multi-region deployments in AWS with high availability and disaster recovery readiness
- Fault-tolerant architecture to minimize downtime and ensure business continuity
Data Protection & Privacy
Privacy is embedded in our platform by design and by default. Encryption, logical separation, and strict access controls ensure your data remains protected — at rest, in transit, and in use.
- AES-256 encryption for data at rest
- TLS 1.2+ encryption for data in transit
- Logical data segregation in our multi-tenant environment
- Role-Based Access Control (RBAC) with least privilege principles
- Data Loss Prevention (DLP) tools and sensitive data masking
- GDPR-compliant privacy protocols
- Secure deletion within 90 days of contract termination
Information Security Governance
Security is driven by leadership and embedded into our culture. Our governance framework ensures policies, risks, and controls are proactively managed across the organization.
- CISO-led security program with executive oversight
- Clearly defined security responsibilities across all departments
- Routine risk assessments, internal audits, and third-party evaluations
- Continuous improvement cycles with tracked Key Performance Indicators (KPIs)
Threat Detection, Monitoring & Incident Response
Unifocus operates with continuous vigilance. Our environment is monitored 24/7 using advanced tools, automated alerts, and a structured incident response framework.
- 24/7 infrastructure, network, and application monitoring
- Automated threat detection and anomaly alerts
- Documented and regularly tested incident response playbooks
- Forensic logging and secure evidence preservation
- Integrated Security Information and Event Management (SIEM) systems
One Suite. Every Solution.
Build the Right Stack for Your Property or Portfolio
Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.
