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Employees want flexible work options but hospitality, retail businesses, and senior care employers have resisted offering that...

In 2022, technology is going to disrupt the hospitality workforce. As you look ahead to appealing to customers, attracting new...

Mobile apps are becoming vital to the service industry workforce and is a crucial component in a hotel’s ability to gain a...

Embracing an instant pay model can create long-term benefits for workers in the service industry

Why does the Hospitality industry continue to struggle with recruitment and employee retention? It's not just COVID-19.

Published in Forbes - Hospitality workers aren’t going back to their old jobs, and a third are leaving the industry entirely. How...

What can service industries learn from the gig economy? Here are four ways you can adopt gig strategies to better attract and...

WFM software is becoming more important everyday. You know you need it. Find out how to choose the best workforce management...

UniFocus’s new and enhanced features equip managers and operators to make better-informed decisions and refocus their time on...

UniFocus exhibited at the 2021 Lodging Conference. Here’s what we heard about the state of the industry and its most pressing...