What is Hot in Hotel Technology?

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Several exciting developments in hotel technology are making waves in the industry. Here are just a few examples of what is hot in hotel technology:

  1. Artificial intelligence (AI) and machine learning: Hotels are using AI and machine learning to improve various aspects of their operations. For example, some hotels use AI to automate tasks like checking guests in and out, taking room service orders, and providing information about the hotel and local attractions. This can help to reduce the workload on staff members and improve the overall efficiency of hotels.

  2. Voice assistants: Voice assistants like Amazon Alexa and Google Assistant are becoming increasingly popular in hotels. These tools allow guests to control various aspects of their stay using their voice, including adjusting the thermostat, ordering room service, and accessing information about the hotel and local attractions. This can provide a more convenient and personalized experience for guests.

  3. Virtual reality (VR) and augmented reality (AR): VR and AR are starting to be used in hotels to provide immersive experiences for guests. For example, some hotels are using VR to allow guests to virtually tour different parts of the hotel and local attractions, while others are using AR to provide interactive maps and other information to guests. This can help to enhance the overall experience of guests at hotels.

  4. Workforce Management: Workforce Management platforms are an essential tool for hotels, allowing them to effectively plan, schedule, and manage their employees. This software can help hotels improve their operational efficiency, reduce labor costs, and provide better service to guests.

  5. Mobile apps are becoming increasingly important for hotels as more guests use their smartphones to plan and book their stays. Hotels are using apps to provide guests with information about the hotel and local attractions, allow them to make reservations, and access other services like room service and concierge. This can make it easier for guests to plan and manage their stays, leading to higher satisfaction.

Overall, there are many exciting developments in hotel technology that are helping to improve the overall experience of guests at hotels. These technologies, from AI and voice assistants to VR and mobile apps, make it easier for hotels to provide personalized and convenient service to their guests.

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