Workforce Management Software for Hospitality
Optimize staffing for peak performance
Unifocus Workforce Management helps hotels translate demand, workload, and service standards into accurate labor plans and schedules.
Plan Accurately
Translate Hotel Demand Into Labor Requirements
Forecast demand and determine department-level labor requirements using hospitality-specific business drivers, workload, labor standards, and service expectations.
Key capabilities
- Demand forecasting
- Department-level labor planning
- Labor standards
- Budgeting
- Forecast adjustments
- What-if planning
Schedule Intelligently
Build Schedules Around Demand, People, and Business Rules
Create optimized schedules based on required workload, employee skills and availability, labor standards, compliance requirements, and property-specific operating rules.
Key capabilities
- Automated schedule generation
- Skills and availability matching
- Coverage planning
- Labor and union rules
- Schedule adjustments
- Shift Genius coverage workflows
Stay Ahead as Conditions Change
New: Personalized Home Screen
Start the day with the workforce information that requires attention most.
The new Home Screen brings labor performance, employee requests, operational alerts, and priority actions into one personalized, role-aware starting point - helping managers spend less time searching and more time acting.
See at a glance
- Previous-day labor performance
- Week-to-date performance
- Employee requests
- Overtime and break risks
- Coverage and schedule exceptions
- Priority actions
Improve Continuously
Workforce Management Performance Insights
Go beyond reporting with an AI-powered labor intelligence layer designed to help hotel leaders understand what happened, why it happened, what may happen next, and where action is needed.
Performance Insights helps leaders:
- Compare actual labor with budget, forecast, schedule, and standards
- Diagnose drivers of labor variance
- Identify cost, overtime, productivity, forecast, operational, and quality risk
- Evaluate projected labor performance
- Benchmark productivity across properties and departments
- Explore potential outcomes through scenario planning
“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”
“A+ rating, no question.”
One Suite. Every Solution.
See How Unifocus Labor Management Can Transform Your Operations
Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.
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