Quality Assurance Engineer

India

Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.

We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.

Visit https://www.unifocus.com for more details.

ABOUT THE JOB:

We are seeking a highly skilled and motivated QA Engineer to join our dynamic team. The ideal candidate will have strong expertise in manual, web automation, mobile automation, and API testing, along with a keen eye for detail and a problem-solving mindset. This role requires close collaboration with cross-functional teams to ensure the delivery of high-quality, scalable, and reliable software products.

WHAT WILL YOU DO:

  • Manual Testing
    • Design, develop, and execute comprehensive test plans and test cases.
    • Perform functional, regression, integration, and system testing.
    • Participate in sprint planning, grooming, and release discussions.
  • Web Automation Testing
    • Develop and maintain automated test scripts using JavaScript.
    • Work extensively with Testim for UI automation.
    • Implement and enhance automation frameworks for scalability and reusability.
    • Integrate automated tests into CI/CD pipelines for continuous testing.
    • Identify and eliminate flaky tests to improve reliability and pass rates.
  • Mobile App Automation
    • Develop and maintain mobile automation frameworks using Appium and/or Selenium (for mobile web).
    • Automate regression suites for Android and iOS applications.
    • Validate mobile app functionality including UI, push notifications, and integrations.
    • Ensure mobile automation is integrated into CI/CD pipelines where feasible.
  • API Testing
    • Conduct API testing using Apache JMeter and Postman.
    • Validate request/response payloads, HTTP methods, authentication mechanisms, and status codes.
    • Identify performance bottlenecks and recommend improvements.
    • Convert critical production issues into automated API regression coverage.
  • SQL & Database Validation
    • Write SQL queries to validate backend data integrity.
    • Perform database validation and data consistency checks.
  • AI-Driven QA Optimization 
    • Leverage AI-assisted development tools (e.g., Q Developer or similar tools) for test script generation, optimization, and debugging.
    • Use AI insights to detect flaky patterns, improve coverage, and enhance automation efficiency.
    • Continuously evaluate opportunities to improve quality processes through intelligent automation. 
  • Analytical & Problem-Solving 
    • Analyze complex systems to identify potential failure areas.
    • Apply logical and analytical thinking to troubleshoot issues.
    • Proactively raise quality risks and recommend mitigation strategies. 

WE ARE LOOKING FOR:

  • Bachelor's degree in computer science or related fields preferred.
  • 5+ years of experience in QA engineering.
  • Strong proficiency in manual, web automation, and mobile automation testing.
  • Hands-on experience with JavaScript for automation.
  • Experience with Testim or similar UI automation tools.
  • Experience in mobile automation using Appium and/or Selenium.
  • Familiarity with JMeter and Postman for API testing.
  • Basic knowledge of SQL and database concepts.
  • Excellent analytical, problem-solving, and communication skills.

THE UNIFOCUS EXPERIENCE:

Our Culture Statement: Thriving Together, Achieving Greatness

To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.

We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.

In addition to a competitive salary, we offer:

  1. Health insurance
  2. Paid time off
  3. A hybrid environment that promotes a healthy work-life balance
  4. Parental leave
  5. Professional development assistance
  6. Referral program