UniFocus Hosted Webinar on Predictable Schedules: Why They Matter & How to Create Them

Erratic employee schedules have recently been highlighted for the financial uncertainty and unstable work/life balance they cause.

UniFocus adds new features to MEETINGScope

UniFocus has released exciting enhancements to MEETINGScope, its feedback and analysis tool designed to interpret how event planners perceived their experience and identify areas of opportunity.

UniFocus’ Advanced Training Courses Help Users Harness the Full Power of Workforce Performance Technology

Published in Hotel Online – August 10, 2016 – UniFocus, the Dallas-based provider of the service industry’s most comprehensive workforce performance systems and tools, backs up its technology with advanced training that takes users far beyond the fundamentals to master the full potential of the so

UniFocus Marks Strong Growth Quarter as Managers Increasingly Turn to Staff and Customer Survey Solutions to Drive ROI

Published in Hotel Online - July 2016UniFocus marked an exceptionally strong growth quarter for its Survey Solutions with eight new clients in June 2016 alone, expanding into new industries and growing its international reach.

Interview with a service industry robot

Published in HOTELS - July 2016 - While waiter robots have debuted with mixed results in Asia, small fleets of robotic butlers and concierges are enjoying successful test drives at several hotel companies in the United States. So how concerned should hotel employees be about the concept of computerized colleagues?