Engaging Millennials with Accessibility and Consistency

Published in Hotel Business Review - June 2016 - by Mark Heymann - With the millennial generation now representing the majority in the workforce and a third of all travelers - percentages that are only going to rise, it's crucial that hoteli

Radisson Hotel Salt Lake City Downtown Adds MEETINGScope

Dallas, TX - June 30, 2016. UniFocus is pleased to announce that Radisson Hotel Salt Lake City Downtown has added MEETINGScope, a survey system specifically designed for event feedback, in order to improve and grow their meetings and events b

HM Article: How new technology is smoothing hotel operations behind the scenes

Published in Hotel Management – June 2016. Taking on new technology usually requires a significant investment for hotels, and too often new technology is being developed faster than hotels can keep up with.

HBR Article: Advanced Scheduling Technology is Critical in Today's Dynamic Service Industry

Published in Hotel Business Review - May 2016 - by Mark Heymann - A confluence of trends is impacting how the hotel industry handles the complex task of staffing shifts. Increased competition is leading to greater fluctuations in guest demand.

Higher Wages Translates to Happier Customers

By Ralph Varble, May 2016. Many businesses choose to provide a higher hourly wage from the beginning, such as QuikTrip and Ikea.