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3 Steps to Optimizing Staffing During COVID-19

July 2020 — Published in Hotel Business Week — By Mark Heymann, CEO, UniFocus - As we cont...

Hotels Must Implement New COVID-19 Labor Practices to Comply with Evolving ...

As millions of Americans are now venturing out from their homes to insert some semblance o...

Operating in the New Covid-19 Normal

#6 in the "Restaurants Post-COVID-19" series – Our objective with this series was to bring...

Did You Furlough Your Labor Management System?

A number of organizations that use a Labor Management System (LMS) or have implemented lab...

Understanding the Unique Issues Affecting Employee Engagement as Service Bu...

Prior to the COVID-19 crisis, employee engagement was a key strategy for hotels, restauran...

The Restaurant Technology Guys Podcast Ep. 78- Ken Heymann from UniFocus

May 26, 2020 - Join Jeremy and Ken Heymann where they talk about the labor market and how ...

Keeping the Pulse of Your Staff as You Navigate to a “New Normal”

I’ve been discussing the process of bringing back staff with management in hotels and othe...

Adjustments to Managing Time and Attendance that Every Hotel And Restaurant...

The hospitality industry has begun to reopen, and over the coming months as staff returns ...

Taking Full Advantage of Available Demand with Post COVID-19 Restricted Res...

#4 in the "Restaurants Post-COVID-19" series. In prior articles we’ve addressed the FOH op...

Cross-Training Hospitality Staff: A Key Strategy for Managing Through the P...

Cross-training/cross-utilization has always been one of the most important strategies util...

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