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Mobile First: Top Ways Mobile Can Strengthen Your Operations

 

Are You Inviting COVID Into Your Workplace Through the Back Door?

There was once a time when the hospitality industry was, to some extent, considered recess...

How Hotels Can Use Tech to Recover

August 24, 2020 - Published in Hospitality Technology – There was once a time when the hos...

Your Team Needs to Feel Safe at Work - Now

Lawsuits against employers have exploded in the past four months, with more than 480 lawsu...

For Restaurants to Recover, Unions and Lawmakers Must Step Up

July 2020 - Published in FSR Magazine - By Mark Heymann, CEO, UniFocus - “We cannot choose...

Hotels Must Implement New COVID-19 Labor Practices to Comply with Evolving ...

As millions of Americans are now venturing out from their homes to insert some semblance o...

Operating in the New Covid-19 Normal

#6 in the "Restaurants Post-COVID-19" series – Our objective with this series was to bring...

Did You Furlough Your Labor Management System?

A number of organizations that use a Labor Management System (LMS) or have implemented lab...

Understanding the Unique Issues Affecting Employee Engagement as Service Bu...

Prior to the COVID-19 crisis, employee engagement was a key strategy for hotels, restauran...

Two Ways Your Guest Feedback Efforts Need to Change in Today’s Environment

Guest expectations in hospitality and other service-based industries have always evolved w...

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