Pre-Opening Considerations for Restaurants in a COVID-19 Environment
If you’ve decided to reopen your restaurant, you’re about to go through a process similar to your original opening but with a few...
Operating Restaurants in a Covid-19 Environment
The re-opening of our business world will create demands significantly different, from the way we shop, to the way we travel, to...
What Hotels Can Do Today to Return to Profitability QuicklyPost-COVID-19
Hoteliers must transition from triage to operations while providing the foundation needed to reduce the profitability gap as...
An Equitable Approach: Finding Answers to COVID-19’s Economic Impact
The damaging effects of the novel Coronavirus (COVID-19) are already upon us, and no country – nor industry – is safe from its...
Managing Labor as an Asset – DiamondRock Hospitality Achieves Stellar Results
LMS implementation with DiamondRock Hospitality showcases how an optimized workforce maximizes value while improving...
Employee Engagement is Critical to an Optimized Workforce
For a service business, intent to return and recommend is the dependent variable of optimized performance, because achieving that...
Hotel Labor Standards Must Evolve with Guest Expectations
A misalignment between real labor performance, guest satisfaction, and your performance standards could signal it’s time to...
Labor Inefficiencies Waste Your Hotel Managers’ Time
Hotel labor inefficiency robs managers of flexibility and insight, keeping them from interacting with their teams and guests as...
Employee Engagement: Mission Critical for Hotel Labor Productivity
Work force engagement is paramount. Without it, even the most advanced labor management solutions will fail to fully optimize a...
The Ultimate Hospitality Workforce Optimization Playbook
The Ultimate Hospitality Workforce Optimization Playbook is your roadmap to improving hotel labor performance in 7 essential steps.