Unifocus VS HotSOS

Knowcross by Unifocus offers a full suite of tools designed specifically for the unique needs of hotel operations, covering everything from housekeeping to maintenance and guest service. While HotSOS provides strong service optimization tools, Knowcross goes beyond by delivering comprehensive modules that support all hotel departments, ensuring seamless workflows and enhanced guest satisfaction

A Clear Advantage: Unifocus vs. HotSOS

Features	Unifocus	HotSOS
Comprehensive Housekeeping Management
Guest Service Integration
Maintenance & Preventive Management
Incident and Glitch Tracking
Inspection and Quality Control
Tenant Management (For Mixed-Use Properties)

Comprehensive Housekeeping Management

Knowcross’ Housekeeping module provides real-time task tracking, intelligent room prioritization, and optimized cleaning schedules.

Integrated Guest Service Management

With Service, Knowcross allows real-time guest request tracking and fast response management, enhancing guest satisfaction.

Dedicated Preventive Maintenance

Knowcross’ Maintenance covers both preventive and corrective maintenance, ensuring that equipment downtime is minimized.

Incident Tracking with Glitch

Knowcross includes the Glitch module, allowing hotels to log, track, and resolve service issues to maintain guest satisfaction.

Detailed Reporting and Analytics

Knowcross provides customizable reports for operational metrics, including housekeeping efficiency, guest service quality, and maintenance performance.

Cost-Effective for All Property Sizes

With flexible pricing, Knowcross by Unifocus is accessible for mid-sized and independent properties, making it an ideal solution for hotels of all sizes.

Unifocus – The Future of Hotel Workforce and Operational Management

Unifocus is the leading provider of workforce management and operations software tailored for the global hospitality industry. With over 25 years of experience, Unifocus has a proven track record of being at the forefront of operations management technology, consistently delivering first-to-market solutions that drive significant improvements in operational efficiency and guest satisfaction.