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How to Optimize Labor Management for COVID-19 Recovery

July 12, 2020– Published in Hotel Executive – For hotels and restaurants, optimizing labor...

Understanding the Unique Issues Affecting Employee Engagement as Service Bu...

Prior to the COVID-19 crisis, employee engagement was a key strategy for hotels, restauran...

Keeping the Pulse of Your Staff as You Navigate to a “New Normal”

I’ve been discussing the process of bringing back staff with management in hotels and othe...

Employee Engagement is Critical to an Optimized Workforce

November 17, 2019 - Published in Hotel Business Review - Think about the last time you ask...

Employee Engagement: Mission Critical for Hotel Labor Productivity

  Employee engagement is an irreplaceable component of effective workforce performance. A ...

The Guide to Unlocking Hotel Guest Satisfaction With 3 Core Technologies

Guest satisfaction is a universal need for hoteliers. High satisfaction increases a guest’...

EVALUATE, ENGAGE, EMPOWER: TRANSFORMING TRAINING FROM TACTICAL TO STRATEGIC

By evaluating training ROI and engaging and empowering employees on an ongoing basis, empl...

IS MOBILE LABOR MANAGEMENT DELIVERING?

September 7, 2018 - By Mark Heymann, Chairman & CEO, UniFocus - Published in Hotel Executi...

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