Smarter schedules. Streamlined operations. Better guest experiences.
Where insight meets action
Unifocus is the only hospitality platform combining predictive labor optimization, time & attendance, hotel operations, and survey systems — all in one intelligent suite. From demand-based scheduling to mobile execution and real-time feedback, we help hotel teams work smarter, reduce costs, and deliver excellence at scale.
Built for flexibility. Trusted worldwide.
Trusted by Leading Companies
LABOR MANAGEMENT
Schedule smarter and control costs
Balance cost, compliance, and coverage with intelligent forecasting and auto-generated schedules that adjust to your real demand. Unifocus applies predictive modeling to historical, occupancy, and event data to help hotel teams schedule the right people, in the right roles, at the right time — without spreadsheets or guesswork.
- Demand-based forecasting built for hospitality
- Automated, rules-driven scheduling
- Labor standards & compliance enforcement
- Mobile employee access to view, bid, or swap shifts
TIME AND ATTENDANCE
Accurate, compliant, and built for the frontline
Track time, manage breaks, and reduce payroll risk with a time and attendance system designed for hospitality. Unifocus helps ensure compliance with local laws, collective bargaining agreements, and brand standards — while making clock-in/out simple for teams across departments.
- Biometric, kiosk, and mobile time capture
- Exception management and reporting
- Wage and hour compliance controls
- Seamless payroll integration
OPERATIONS
Best-in-class tools for housekeeping, maintenance & service
From room assignment and inspections to engineering tasks and service recovery, Unifocus equips operational teams with mobile-first tools that help them move faster and deliver more — every shift.
- Housekeeping Task Sheets & Auto-routing
- Glitch (Guest request & Issue Tracking)
- Preventive & Reactive Maintenance
- Lost & Found
- Inspections
- Minibar Management
Survey
Close the loop with real-time feedback
Capture feedback from guests and employees and turn it into actionable insight. Unifocus Survey helps you measure satisfaction, spot trends, and proactively improve both experience and retention.
- Post-stay guest satisfaction
- Frontline employee experience
- Pre-opening or brand audits
- Anonymous feedback channels
Built for teams on the move
Mobile-first by design
Every Unifocus module is designed to work where your teams are — not just behind a desk. From housekeeping attendants to engineers, from GMs to HR — your teams can see, act, and respond from their mobile device.
- Mobile task sheets and service ticketing
- Mobile scheduling, shift bidding, and time capture
- Manager alerts and real-time approvals
- Consistent UX across labor and ops
Real impact for real hotel teams
Proven results
Unifocus clients see measurable ROI within weeks of rollout — across labor, ops, and guest experience.
- 6–10% labor cost savings
- 20–30% faster housekeeping turnaround
- 2x increase in schedule compliance
- Higher employee retention and satisfaction
Powerful connections
Payroll Partners
Human Capital Management
Property Management Systems (PMS)
One Suite. Every Solution.
Build the Right Stack for Your Property or Portfolio
Whether you're managing a luxury resort, urban hotel, or multi-brand portfolio, Unifocus adapts to your needs. Start with one module or implement the full suite — and grow from there.
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