Reporting & Insights
Real-Time Housekeeping Analytics for Smarter, Faster Decisions
Unifocus gives hospitality leaders the visibility they need to run efficient, high-performing housekeeping operations. With real-time dashboards and deep reporting across task completion, productivity, inspections, and service recovery, Unifocus makes it easy to spot trends, resolve issues, and continuously improve.
From shift-level detail to cross-property trends, your data is always live, accurate, and ready to act on.
Track Every Room — From Assignment to Guest-Ready
Room Turn & Completion Analytics
Unifocus captures real-time room data across every shift, team, and department — providing the full story behind your property’s readiness.
Key Metrics:
- Room completion times by room type, attendant, or shift
- Turn times for checkout vs. stayover
- Rush room response times
- Delayed or incomplete room logs
- Cleaning vs. inspection vs. rework breakdown
Use Cases:
- Benchmark and improve shift performance
- Set realistic productivity standards
- Track improvements after training or process changes
Empower Teams with Fair, Data-Backed Insights
Attendant and Supervisor Productivity Reports
Unifocus helps properties ensure fair workload distribution and identify coaching opportunities by analyzing:
- Average rooms completed per shift or week
- Clean time per room type
- Inspection pass rates per attendant
- Reassigned or re-clean volume
- Attendant-specific delay or exception patterns
Spot Consistency Gaps Before Guests Do
Inspection & QA Trends
With Unifocus, inspection data becomes a source of operational intelligence, not just a pass/fail log.
Inspection Analytics:
- Pass/fail rates by room, floor, or team
- Frequent failure categories (e.g., minibar, linen, bathroom)
- Inspector consistency tracking
- Re-inspection rate and time-to-resolution
Benefits:
- Support brand audit readiness
- Focus training on recurring problem areas
- Recognize top performers
Understand How Room Defects and Glitches Affect Operations
Maintenance and Service Issue Impact
By integrating maintenance and service data into housekeeping reporting, Unifocus reveals the operational friction that delays room readiness or hurts guest satisfaction.
Insights Include:
- Volume and type of room-level issues flagged by housekeeping
- Time to resolution by issue type or department
- Repeat issues by room number or asset
- Correlation between delays and guest complaints
Readiness Dashboard Includes:
- Cleaning status
- Inspection status
- Maintenance status
- Service issues (open/closed)
- Final "Guest Ready" flag once all systems are cleared
Why It Works:
- No more “ready” rooms that still need rework
- Streamlined communication between teams
- Full transparency for the front desk and operations leaders
One Dashboard. All Properties. Real-Time Insight.
Multi-Property and Corporate Visibility
For management groups and brand leaders, Unifocus offers cross-property views and benchmarking tools to track performance, compliance, and improvement over time.
Enterprise Reporting Features:
- Roll-up and drill-down by property, brand, or region
- Scheduled or on-demand reporting by role (Ops, HR, Training, etc.)
- Benchmarking dashboards for productivity and inspection KPIs
- Exportable reports for ownership and board reviews
Trusted by Leading Companies
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