Reporting & Insights
Real-Time Housekeeping Analytics for Smarter, Faster Decisions
Unifocus gives hospitality leaders the visibility they need to run efficient, high-performing housekeeping operations. With real-time dashboards and deep reporting across task completion, productivity, inspections, and service recovery, Unifocus makes it easy to spot trends, resolve issues, and continuously improve.
From shift-level detail to cross-property trends, your data is always live, accurate, and ready to act on.

Track Every Room — From Assignment to Guest-Ready
Room Turn & Completion Analytics
Unifocus captures real-time room data across every shift, team, and department — providing the full story behind your property’s readiness.
Key Metrics:
- Room completion times by room type, attendant, or shift
- Turn times for checkout vs. stayover
- Rush room response times
- Delayed or incomplete room logs
- Cleaning vs. inspection vs. rework breakdown
Use Cases:
- Benchmark and improve shift performance
- Set realistic productivity standards
- Track improvements after training or process changes

Empower Teams with Fair, Data-Backed Insights
Attendant and Supervisor Productivity Reports
Unifocus helps properties ensure fair workload distribution and identify coaching opportunities by analyzing:
- Average rooms completed per shift or week
- Clean time per room type
- Inspection pass rates per attendant
- Reassigned or re-clean volume
- Attendant-specific delay or exception patterns

Spot Consistency Gaps Before Guests Do
Inspection & QA Trends
With Unifocus, inspection data becomes a source of operational intelligence, not just a pass/fail log.
Inspection Analytics:
- Pass/fail rates by room, floor, or team
- Frequent failure categories (e.g., minibar, linen, bathroom)
- Inspector consistency tracking
- Re-inspection rate and time-to-resolution
Benefits:
- Support brand audit readiness
- Focus training on recurring problem areas
- Recognize top performers

Understand How Room Defects and Glitches Affect Operations
Maintenance and Service Issue Impact
By integrating maintenance and service data into housekeeping reporting, Unifocus reveals the operational friction that delays room readiness or hurts guest satisfaction.
Insights Include:
- Volume and type of room-level issues flagged by housekeeping
- Time to resolution by issue type or department
- Repeat issues by room number or asset
- Correlation between delays and guest complaints
Readiness Dashboard Includes:
- Cleaning status
- Inspection status
- Maintenance status
- Service issues (open/closed)
- Final "Guest Ready" flag once all systems are cleared
Why It Works:
- No more “ready” rooms that still need rework
- Streamlined communication between teams
- Full transparency for the front desk and operations leaders

One Dashboard. All Properties. Real-Time Insight.
Multi-Property and Corporate Visibility
For management groups and brand leaders, Unifocus offers cross-property views and benchmarking tools to track performance, compliance, and improvement over time.
Enterprise Reporting Features:
- Roll-up and drill-down by property, brand, or region
- Scheduled or on-demand reporting by role (Ops, HR, Training, etc.)
- Benchmarking dashboards for productivity and inspection KPIs
- Exportable reports for ownership and board reviews

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Frequently Asked Questions
Workforce management software enhances hotel operations by automating scheduling, monitoring real-time labor costs, and ensuring compliance with labor laws. It reduces manual administrative work, allowing managers to focus on guest service. Unifocus integrates with PMS, payroll, and HR systems, ensuring seamless data flow for accurate workforce planning and resource allocation.
Yes, Unifocus automates compliance by enforcing break tracking, overtime rules, predictive scheduling, and union agreement adherence, reducing the risk of fines and labor violations. Learn more about our labor management software.
Unifocus automates housekeeping task assignments, syncs real-time room status updates with PMS platforms, and optimizes workflows, helping hotels improve housekeeping hotel software efficiency by 21% and reduce room readiness delays.
Our preventive maintenance and work order management solution tracks equipment lifecycles, automates service requests, and ensures compliance with brand and safety standards—reducing downtime and costly repairs.
Yes, Unifocus is built for hotels of all sizes—from boutique properties to global chains. It provides:
- Multi-property management tools for centralized labor tracking.
- Cloud-based workforce solutions to support cross-location staffing.
- Customizable workflows for property-specific operational needs.
Unlike standalone scheduling or payroll systems, Unifocus provides an end-to-end hospitality workforce management solution, integrating:
✔ Labor scheduling & forecasting
✔ Real-time compliance tracking
✔ Housekeeping & maintenance automation
✔ Multi-property management
✔ PMS & payroll integrations
Unifocus aligns service demand with staff availability, ensuring the right employees are scheduled at peak times. This results in:
- Faster room turnovers through automated housekeeping task assignments.
- Real-time maintenance alerts to address guest concerns immediately.
- Optimized front desk and concierge staffing for better guest interactions.
Ready to Ditch Paper and Power Up Your Housekeeping Team?


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