Smarter, Faster, Seamless Hotel Housekeeping—Every Time with

Knowcross Housekeeping

Knowcross Housekeeping, now part of Unifocus, takes the guesswork out of room assignments, task tracking & team coordination. With real-time task allocation, instant updates & seamless PMS integration, rooms are ready faster & teams stay efficient.
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Simplified Housekeeping Solutions

Why Housekeeping Feels Chaotic & Inefficient

  • Slow Room Turnovers – Delays in cleaning assignments leave rooms unavailable longer.

  • Miscommunication – Front desk, housekeeping & maintenance teams operate in silos.

  • Staffing Inefficiencies – Without smart scheduling, labor is wasted or stretched too thin.

  •  No Real-Time Visibility – Lack of tracking leads to missed tasks & inconsistencies.

     

Hotel Operation Management Software

How Knowcross Housekeeping Fixes It All

  • Real-Time Room Assignments – Automatically assign tasks based on real-time occupancy.
  •  Instant Task Updates – Housekeeping teams receive live updates, reducing delays.
  •  Mobile-First Workflow – Staff can update task status from anywhere, improving efficiency.
  •  Seamless PMS Integration – Keep housekeeping & front desk in sync at all times.
  •  Data-Driven Insights – Monitor productivity, response times & team performance.

Full Knowcross Suite

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Trusted by Leading Companies

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Tom Healy
Tom Healy

“Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term.”

“Our decision to implement Unifocus in all hotels in our portfolio was simple - we saw significant productivity improvements in properties using Unifocus for workforce management over those not using the system. Additionally, Unifocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Tom Healy

Andre Zotoff, VP, Strategic Hotels
Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

“The system also handles work rules and saves money, as rules can be very complicated with lots of variables.”

“Time & Attendance helped the staff be even more effective because employees sometimes have more than one job code or department.

Unifocus Time & Attendance machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. Unifocus Time & Attendance can be customized to the work rules for your area.“

Andre Zotoff

VP of Asset Management, Strategic Hotels & Resorts

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Elliot Brandt, Corporate Manager, Great Wolf Resorts
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

“A+ rating, no question.”

“Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at Unifocus to know just how stellar it has been to work with you. A+ rating, no question.“
Elliot Brandt

Corporate Mgr. of Onsite & Operations Programs, Great Wolf Resorts, Inc.

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Frequently Asked Questions

How does Knowcross Housekeeping help reduce room turnover time?
Can Knowcross Housekeeping integrate with my hotel’s PMS?
How does the system ensure fair & efficient task distribution among housekeeping staff?
Can housekeeping staff update room status in real time?
Does Knowcross Housekeeping help with staff productivity tracking?
How does Knowcross Housekeeping handle guest requests for extra services?
Can the platform help manage linen & supply inventory?
How does Knowcross Housekeeping improve communication between housekeeping & other departments?
What happens if an issue is detected in a room during cleaning?
How quickly can a hotel implement Knowcross Housekeeping?

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