Our Expertise. Your Guaranteed Benefit.


Consulting

connect & manage your workforce

A Partnership That Adds Value to Your Consulting Experience.

UniFocus Consulting is the global authority on labor performance optimization. Our decades of experience are rooted in hands-on, in-depth experience designing and managing large, service-oriented labor pools. Rather than generic solutions that lack precision and focus, our team includes experts in each of the distinct markets we serve.

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labor standards

We believe the right approach when dealing with labor standards is looking holistically at your workforce and the day-to-day functions they must perform to service your customers.

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Balance Brand Promise and Quality of Service for the Perfect Labor Standards

Oftentimes, labor in the hospitality and service industry is viewed exclusively from a cost perspective. While the variable costs of labor for hotels, casinos, spas and other service related concerns is generally more than a third of total revenue, solely looking to cut labor to reach target margins has negative benefits on:

  • Guest service levels

  • Customer Satisfaction

  • Bargaining requirements

  • Local, State and Federal Labor regulations

  • Employee engagement and trust 

We believe the right approach when dealing with labor standards is looking holistically at your workforce and the day-to-day functions they must perform to service your customers. Generating the right labor standards, coupled with the right tools to monitor and measure labor effectiveness leads to sustainable plans. Increasing your property's productivity while managing the high cost of fixed and variable labor. At UniFocus, we've been helping hospitality and service concerns with their labor standards and labor management for over 30 years, and our unique approach to managing labor standards will benefit your company for years to come.

productivity analysis

Unifocus' unique approach to the hospitality industry increases productivity by analyzing factors including labor force, level of service, quality, processes, capacity and external influences.

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Identify Opportunities to Increase Productivity and Drive Profitability

High performing organizations depend on the insights they gain from their data. Informed organizations and managers make more insightful decisions that deliver improved business volumes across the organization.

Unifocus' unique approach to the hospitality industry increases productivity by analyzing factors including labor force, level of service, quality, processes, capacity and external influences.

Comparative analysis provides changes or improvements necessary to create tangible results, increasing profitability and customer satisfaction.

Benefits of Partnering With UniFocus:

  • Driving production to profitability

  • Exploring new customer segments and opportunities

  • Facilitating an engaged and profitable workforce

  • Balance Sheet efficiency

  • Cost reductions without sacrificing quality

the unifocus difference


UniFocus leverages people analytics data to continually ensure your enterprise has immediate, pertinent information that support growth and, just as importantly, a robust and healthy culture. More than a technology provider, we partner with you on an ongoing basis to provide the tools and know-how to constantly raise the bar on your workforce performance—all while delivering service levels that meet or exceed your customer expectations.