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Every Shift Managed Smarter

Orchestrating the right experience in your restaurant in an ever-changing environment means your front-of-house and kitchen must work together to deliver a great experience to your guests – whether they are dining in or taking out. Each interaction influences their intent to return and recommend. Managers have to predict guest demand and schedule the right team members in the right place at the right time to meet guest expectations. They also have to be prepared for the dynamic changes that can happen in every shift in a restaurant.

This requires agile tools that help managers plan with accuracy and respond in real-time. Our smarter labor management solutions automate the planning, scheduling and performance assessments, so managers spend less time evaluating and more time on the real-time needs of guests and staff.

How Restaurant Managers Make Every Shift Matter


Better Forecasts Mean Schedules Work For Everyone

Intelligent AI driven technology gives your managers more accurate forecasts and automatically generates staff-friendly schedules that align your team with guest demand and profit goals.


Fewer Last-Minute Changes And More Real-Time Support

Staffing schedules work more smoothly. Shifts run better with alerts and real-time information. Last-minute issues are few—and mobile tools let managers solve them quickly and easily.


Smarter Insights For Better Decisions

Managers have the data they need to make smarter decisions that drive labor performance and profitability while positively impacting guest satisfaction and staff engagement

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Workforce Management

The Tools, Training And Expertise You Need For Smarter Labor Management

We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.

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We consider every customer a partner. Our business is to know yours and to work together to drive measurable results: improved productivity, employee engagement, customer intent to return and recommend. By focusing on top- and bottom-line results, we help you achieve business results and increase asset value. We have consistently delivered results for thousands of customers for more than 20 years – we are committed to doing the same for you. So committed that we guarantee your ROI on our solutions. That’s the UniFocus Promise.


Ready to experience the full UniFocus x Knowcross suite?

Speak with one of our team members today and put your company on the path to ultimate workforce optimization.