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Smart Tools For Staffing Stores By The Right Numbers

Today’s shoppers are navigating retail from mobile and online to the store front—and it has changed their expectations of the in-store experience. Developing plans and schedules that strike the balance of revenue opportunity and labor costs can take more time than most managers have.

Our smarter labor management tools give your store managers powerful, easy-to-use tools for scheduling that maximizes sales and profits. Managers get the right associates in the right place at the right time to meet shoppers’ needs, and have more time to be on the floor.

How Retail Managers Staff To Drive Sales


Workforce Management

The Tools, Training And Expertise You Need For Smarter Labor Management

We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.


Better Forecasts Mean Schedules Work For Everyone

Intelligent technology gives your managers more accurate forecasts and automatically generates staff-friendly schedules that align labor with store traffic and revenue opportunities.


Fewer Last-Minute Changes And More Real-Time Support

Staffing and schedules work. Shifts run more smoothly with alerts and real-time information. Last-minute issues are few—and mobile tools let managers solve them quickly and easily.


Smarter Insights For Better Decisions

Business intelligence and feedback solutions give managers the data they need to get staffing levels right, while keeping the pulse of associates’ engagement and shoppers’ sentiment.




We consider every customer a partner. Our business is to know yours and to work together to drive measurable results: improved productivity, employee engagement, customer intent to return and recommend. By focusing on top- and bottom-line results, we help you achieve business results and increase asset value. We have consistently delivered results for thousands of customers for more than 20 years – we are committed to doing the same for you. So committed that we guarantee your ROI on our solutions. That’s the UniFocus Promise.


Ready to experience the full UniFocus x Knowcross suite?

Speak with one of our team members today and put your company on the path to ultimate workforce optimization.