Knowcross by Unifocus
Smarter Hotel Operations, Seamless Service - Everytime with
Knowcross by unifocus is a hotel operations platform designed to streamline service optimization, automate guest requests, and boost efficiency across housekeeping, maintenance, and service teams. With real-time tracking and intelligent task management, hotels can reduce delays, enhance team collaboration, and elevate guest satisfaction effortlessly.

Two Trusted Brands Are Better As One
About Unifocus
Streamline Staff and Operations
Unifocus was the first company to bring labor management software to the hotel industry and has evolved as the leading innovator in Workforce Management technology. Together, we've streamlined automated scheduling and time attendance with Knowcross' housekeeping, guest services and maintenance management software. Our aim is clear: to streamline and enhance every aspect of your hotel operations, ensuring staff cost savings, operational efficiency, guest satisfaction, and ultimately, an increase in NOI.
Unlock the best of both worlds within the comprehensive Unifocus Workforce Management App.

What We Offer
At Unifocus, we understand that running a hotel is no small task. That's why we've harnessed the power of cutting-edge technology and decades of industry knowledge to bring you a suite of services that cover every facet of hotel management. KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Inspection, KNOW Maintenance & KNOW Tenant are now a part of our full suite of solutions.
Our Promise
Transform Your Hotel Operations
As part of Unifocus, we remain committed to providing you with the same exceptional service you've come to expect from Knowcross, with the added benefit of expanded capabilities and resources.
Ready to embark on this exciting journey with us? Click below to discover how Unifocus can transform your hotel operations and elevate your guest experience.

Why Hotel Forecasting Failures Hurt Guest Experience & Team Performance
Discover why poor labor forecasting in hotels impacts guest satisfaction, team performance, and profitability, and how modern AI tools can ...

Automation is old news. The future of hospitality is operational intelligence.
Optimize hotel labor with real-time data. Unifocus cuts costs, boosts productivity & streamlines ops with intelligent labor management soft...

Forecast or Fail: The Real Cost of Skipping Demand Forecasting in Hotels
Struggling with labor planning during peak season? Learn how modern demand forecasting tools help hotels optimize staffing, reduce waste, a...