Labor shortages particularly impact the hospitality industry. How do you keep delivering quality service with a limited workforce?
Consider the current labor shortage an opportunity to revamp how you approach your workforce. Creating job combinations or cross-utilizing staff can bridge the labor gap. For example, front desk staff can be trained to double as lunch servers, reducing the need for additional servers during peak periods.
Cross utilizing in this way decreases lost time and creates efficiencies that are beneficial in labor-scarce environments. Invest in labor management technology to facilitate the cross-utilization process at your property.
