Understanding the Unique Issues Affecting Employee Engagement
As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.
Rethinking staffing and operations
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Here, you'll find the latest trends and insights in workforce management, as well as in-depth analysis of our product features. Our goal is to give you the tools and information you need to get the most out of your employees and improve your operations. Check back often and subscribe for new updates and articles!
Two Ways Your Guest Feedback Efforts Need to Change in Today’s Environment
Guest expectations in hospitality and other service-based industries have changed. Don't get left behind due to out-dated tech and...
Managing the Back of the House in Post-COVID-19 Re-Opening
Restaurants reopening after COVID will face unique back of the house challenges. Menu engineering and efficient scheduling are...
The Restaurant Technology Guys Podcast Ep. 78- Ken Heymann from UniFocus
Ken Heymann discusses the labor market and how restaurants address different generations. Also addressing the needs of employee...
Keeping the Pulse of Your Staff as You Navigate to a “New Normal”
Employee satisfaction during the 'New Normal' may not be as easy to measure as many think. Keep track of worker engagement in a...
Adjustments to Managing Time and Attendance that Every Hotel And Restaurant Should Consider in the Post-Covid-19 Environment
Post-COVID restaurants and hotels need to focus on efficiently keeping guests safe. They also face unique scheduling challenges...
Taking Full Advantage of Available Demand with Post COVID-19 Restricted Restaurant Capacity
Restaurant capacity post-COVID has led many service industry business owners to take stock of day-to-day operations. Don't let...
Menu Engineering and Planning
Restaurant menus must be carefully considered for a myriad of factors in post-COVID-19 environment.
Cross-Training Hospitality Staff: A Key Strategy for Managing Through the Post-COVID-19 Recovery
Cross-training has been an important hospitality strategy for enhancing profitability and is even more important during these...
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