September 4, 2019 — UniFocus, the leader in advanced Labor Management solutions for the hospitality industry, announced today that KSL Resorts has chosen UniFocus’ innovative Labor Management (LMS) and Time and Attendance (T&A) System for their recently acquired Camelback Resort property in Tannersville, PA.
According to Claude Brock, VP Asset Management Services at KSL Resorts, “Camelback is a unique property. It incorporates both indoor and outdoor water parks, seasonal F&B outlets, a ski mountain, a snow tubing hill and a full-service hotel with multiple outlets. UniFocus technology, which we have utilized in other KSL Resort properties (most recently the Monarch Beach Resort), gives us an integrated tool which provides end-to-end control from short-term forecasting and scheduling to time management and labor analytics that drive continuous improvement. Their system is ideally suited for Camelback’s complex, dynamic environment.”
Under the terms of the agreement, UniFocus’ T&A and LMS software will be installed at Camelback while UniFocus works with the management team to develop optimized labor standards which reflect the operating environment and labor market.
“We are impressed with UniFocus’ ability to blend technology implementation with culture change. They are the only vendor that combines leading-edge technology with sophisticated consulting and implementation teams,” says Brock. “We’re excited to be able to call them our partner in labor management.”
UniFocus’ LMS provides a dynamic schedule editor for managers to make changes to system-generated schedules. It features an advanced interactive dashboard, allowing management to drill down and examine results at any level in the company structure.
The T&A system features cloud-based, real-time punch reporting and a communications portal, enabling employees to view schedules or make requests from their smartphones or any device with internet access. Additionally, it helps reduce overtime with innovative touch-screen Smart Clocks.
“We’re looking forward to continuing our relationship with KSL Resorts,” said Ken Heymann, COO of UniFocus. “Through our technology and consulting services, we’ve made it our goal to assist KSL Resorts in optimizing their workforce to achieve tangible and measurable results.”
About KSL Resorts
KSL Resorts invests in and manages world-class destination resorts, hotels and clubs, many with a wide array of outstanding recreational amenities including spa, golf, tennis and beach locations. KSL Resorts current portfolio includes Camelback Resort (Poconos) the Monarch Beach Resort (Dana Point, Calif.) and Outrigger Resorts (Honolulu, Hawaii and worldwide). In addition, KSL Resorts provides expertise in asset management services, oversight, and consulting support for some of the most important hotel companies and global brands
UniFocus workforce management software provides all the tools you need to make labor force decisions with confidence. We help you optimize your daily operations with powerful yet flexible tools. Empower leadership and staff to create schedules that maximize customer satisfaction while minimizing wasted labor hours. Better labor management for contingent workforces in the hospitality, restaurants, retail, and healthcare industries. If you're in the market for a better WFMS, contact us today.