Facing 2024 Head-On: 5 Key Trends Every Hospitality Pro Should Act On Now!
Discover the top five trends shaping the hospitality industry in 2024 and learn strategic insights to enhance your operations and...
Discover the top five trends shaping the hospitality industry in 2024 and learn strategic insights to enhance your operations and...
The strategic partnership between Arlo Hotels and Unifocus drives innovation and hotel operational efficiency.
Discover how a top resort elevates guest experiences with Unifocus. Mobile inspections and detailed reporting contribute to their...
Explore Unifocus' journey from the first SMS system to modern tech solutions that save costs, enhance staff retention, and boost...
Discover how Unifocus technology transforms hotel operations for the Lunar New Year, offering predictive planning, smart staffing,...
Maximize hotel efficiency during the Lunar New Year with our insightful guide for hoteliers. Learn how to leverage technology for...
Unifocus' Automated Labor Forecasting System changed the game in hotel staffing. Explore how it reshaped staffing, reduced costs,...
Unifocus highlights its commitment to breaking language barriers, inclusivity and championing the global hospitality experience.
Discover how automated scheduling and labor optimization can drastically improve your hotel's ROI.
Travel back to 1998, a year of technological leaps, as we celebrate Unifocus' 25th anniversary and its pioneering role in...
Discover strategies for optimizing staff efficiency, reducing operational costs, and enhancing productivity in the hospitality...
The Hotel Human Capital Conference 2023, organized by Singapore Hotel Association
Discover Unifocus' 25-year evolution in labor management, from pen and paper schedules to groundbreaking tech-firsts.
Explore the transformative power of flexibility and shift swapping in hospitality workforce strategies.
Building a resilient hotel team: Attract top talent with irresistible incentives and foster a positive workplace culture.
Creating a Thriving Hotel Culture: Strategies for Employee Well-being & Productivity. Learn the Importance of Well-being, Key...
Discover how technology is revolutionizing the hotel industry's guest experience. From guest request tech to advanced operations...
Discover how labor and operations management technology can transform hotel operations and increase ROI. Read our blog for...
Unlock the operational cost-saving strategies for hotels with the power of operation management platforms. Read our ultimate guide...
Learn how these game-changing tools can revolutionize labor management, streamline operations, and boost profitability to help you...
Discover how hotels can overcome labor shortages & boost margins with Workforce Management Platforms. Optimize staffing, enhance...
Discover how workforce management platforms are streamlining operations, optimizing staff utilization & enhancing employee...
The first step towards effective hotel leadership is to understand the various roles and responsibilities of each stakeholder...
Discover insights from HAMA's spring outlook for the hospitality industry. Learn how hotel asset managers can navigate trends,...
By focusing on flexibility, health and safety, technology, local travel, and guest-centricity, hotels can succeed in the new world...
Learn how hoteliers can leverage workforce management technology to mitigate the impact of labor shortages and improve their...
What are some of the challenges facing the industry when it comes to attracting and retaining talent?
Discover how to overcome challenges in tech investment for hotels. Learn about unlocking ROI and operational efficiency in our...
Despite the challenges facing the lodging and travel industry, it’s clear that there are many opportunities for growth and...
In today's labor market, where the talent pool is shrinking, retaining and attracting talent has become an increasingly important...
Discover how hotels can overcome labor shortages & implement innovative staffing practices using a workforce management platform....
Discover how to effectively manage your workforce and maximize efficiency with the IHIF talking points. Learn more here!
Discover how the hospitality industry defies economic headwinds in 2023. Explore hotel revenue trends and operational efficiencies...
Discover how hotel asset managers can implement operational efficiencies using technology to increase profitability in 2023.
Succeeding in today's hotel business environment requires a combination of smart strategies and tactics, including operational...
To incorporate these new luxury hotel standards into your hotel, focus on creating an authentic, personalized, and sustainable...
While increasing RevPAR is an important goal for hoteliers, it is not the only factor that determines profitability.
As we enter the second half of the year, industry leaders are shifting their focus to what comes next. Here’s what’s top of mind...
One key area for short-term value creation is workforce management technology. By adopting tools such as automated scheduling and...
The idea behind Always On is to make use of every inch of available space within a hotel, while also catering to the different...
Revenue per available room (RevPAR) has traditionally been the go-to metric for measuring a hotel's financial performance - but...
Build a flexible, multi-skilled workforce, harnessing technology, and investing in staff training and development.
Driving alpha is about taking a strategic approach to asset management, focusing on efficiency, productivity, and profitability...
To successfully adapt to a new environment, global hospitality companies need to be agile and flexible in their thinking.
By analyzing guest preferences and market trends, hotel operators can create menus that are both appealing to guests and...
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
By understanding the needs and preferences of different guest segments, hotels can tailor their operations and services to...
Effective workforce management technology is crucial for hotels to differentiate themselves from the competition in the highly...
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
The pandemic has presented significant challenges for the hospitality industry, including labor shortages and wage pressures....
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
In a time when the hotel industry is bouncing back from the COVID-19 pandemic, technology is playing an increasingly important...
As the hospitality industry adapts to challenges like COVID-19 and labor shortages, hoteliers are investing in technology more...
Learn how workforce management technology, or WFM technology, can improve the operational efficiency, employee productivity, and...
As technology evolves, hotel management systems are changing to keep up. Hotel management systems have come a long way and...
By utilizing Preventative Maintenance Software, hotels can improve equipment longevity, reduce downtime, and enhance guest...
Geoff Ballotti, president and CEO of Wyndham Hotels & Resorts, is the second recipient of the Arne Sorenson Social Impact...
Hotel owners can ensure their businesses' financial stability and maintain a healthy bottom line by focusing on profits.
No component is more critical to the hotel industry. Employees from the front line to the C-Suite are in the spotlight as the...
The road to prosperity for hotel operators continues to be full of speed bumps and potholes as they search for life in the fast...
Discover the technology trends impacting the hotel industry in 2023 and beyond. Learn how hotels can embrace new technologies to...
The hotel industry is rapidly evolving, with an increasing share of contingent, part-time, and gig workers. This shift has created...
Leadership skills have taken many twists and turn during the past few years, and that doesn’t look to change moving forward as...
Published in Hotel Executive. Ensuring compliance with labor laws is challenging but new technologies allow hoteliers to create...
Hoteliers are increasingly consolidating point solutions to improve efficiency and save money. Learn more about the benefits of...
Hotel management companies are switching to comprehensive WFM software to improve efficiency and reduce labor costs. You can learn...
With the labor crisis making it difficult to find and retain employees, hotels are turning to workforce management software to...
Workforce management software is a total game changer. This amazing tool allows you to plan, schedule, and manage your employees...
One key trend in the hotel industry is using technology to automate and streamline various processes, including workforce...
A lack of qualified and experienced workers is impacting the hotel industry. Learn how hotels are managing operations during this...
Workforce management software is a total game changer. This amazing tool allows you to plan, schedule, and manage your employees...
The hospitality industry is facing one of its biggest challenges in decades. With the labor crisis worsening and being felt across...
The hospitality industry is facing one of its biggest challenges in decades. With the labor crisis worsening and being felt across...
By adopting new ways of tackling workforce management that mirror gig economy advantages, owners and managers can soon find that...
Inefficiencies in housekeeping can continuously drain a hospitality property's finances. The good news is that by simply...
Learn about the benefits of automated timekeeping for hoteliers, including accurate payroll, reduced labor costs, improved...
With a modern and innovative approach to workforce management, you can attract and retain top talent. Unifocus works with you to...
Published in Hospitality Upgrade. Doug Rice interviewed several industry executives to ask about the trend toward digital tipping....
Published in Hotel Executive Magazine. By turning to new technologies & approaches to human capital management, F&B managers can...
From the“Great Resignation” to the “Great Reevaluation” the labor shortage is causing some big changes in getting and keeping...
Unifocus is the only solution that can factor sqft into scheduling AND dynamic workflows, for effortless compliance without...
Digitalized tipping ensures tips are accurately dispersed to employees based on which shifts/hours/roles they’ve worked,...
By examining & understanding the causes of what is pushing employees away and what would cause them to stay, hospitality leaders...
LODGING On Demand's newest episode talks with UniFocus's Founder, Mark Heymann and CEO Moneesh Arora about mitigating labor...
Published in Forbes Magazine: Labor management and time & attendance technology help use the staff you have more effectively to...
Printed in Hotel Exec. Labor management technologies play a vital role in ensuring compliance with labor laws. Developments in AI...
As fair workweek laws go into effect around the country, every hotelier needs to be prepared. Compliance doesn’t need to be...
Employees want flexible work options but hospitality, retail businesses, and senior care employers have resisted offering that...
In 2022, technology is going to disrupt the hospitality workforce. As you look ahead to appealing to customers, attracting new...
Mobile apps are becoming vital to the service industry workforce and is a crucial component in a hotel’s ability to gain a...
Embracing an instant pay model can create long-term benefits for workers in the service industry
Why does the Hospitality industry continue to struggle with recruitment and employee retention? It's not just COVID-19.
Published in Forbes - Hospitality workers aren’t going back to their old jobs, and a third are leaving the industry entirely. How...
What can service industries learn from the gig economy? Here are four ways you can adopt gig strategies to better attract and...
WFM software is becoming more important everyday. You know you need it. Find out how to choose the best workforce management...
UniFocus’s new and enhanced features equip managers and operators to make better-informed decisions and refocus their time on...
UniFocus exhibited at the 2021 Lodging Conference. Here’s what we heard about the state of the industry and its most pressing...
One question that hoteliers should be asking themselves is why is it such a challenge to entice either former or new employees to...
Vaccine policies are a reality our industry is facing, but who has time for more paperwork? Here’s how UniFocus features can help.
How UniFocus CEO Mark Heymann sees a workforce revolution with UniFocus and Knowcross combining forces.
From low wages, restrictive shift duration limits and outdated overtime rules to a lack of flexible scheduling and work-life...
Be a labor genius with ShiftGenius. Find coverage faster and provide employees with flexibility in their schedules.
Instant pay (early wage access) is an incredible benefit for employees and a way employers can stand out in the competition for...
UniFocus CEO, Mark Heymann, shared his thoughts on how hospitality can leverage labor management technology to alleviate the...
Everything you need to know about using a biometric system for attendance and how UniFocus's time-proven solution protects your...
From agile time & attendance to optimized labor management, demand sensing & budgeting, the performance benefits of enhancing your...
Mark Heymann, CEO, UniFocus, discusses the importance of advanced labor management technology within healthcare systems in his...
In a COVID environment, traditional budgeting methods are not going to be as effective as a 3-tiered budgeting approach. Mark...
Managing labor in a time of low guest counts and skeleton crews demands best practices. A labor management tool is an invaluable...
Mobile technology solutions are the future of hospitality. Streamline your hotel management and operations. Bring your hotel into...
If you’re waiting until your staff arrives at work to screen team members for COVID-19, you’re potentially allowing the virus into...
Hotel recovery after COVID is a top question on many hotelier's minds. Labor management solutions is the answer many business...
Lawsuits against employers have exploded in the past four months, with more than 480 lawsuits directly related to COVID-19 filed...
Labor flexibility is especially important for hospitality in a post-pandemic marketplace. Hotel owners must adapt to remain...
Hotels & Restaurants must take steps to proactively check staff for symptoms, unschedule symptomatic team members, & have methods...
Legislative changes need to be made that address the new reality for the hospitality & restaurant industries. Our response will...
For hotels and restaurants, optimizing labor management processes has an entirely different meaning than it did in in the past.
The hospitality industry faces a unique set of challenges that will require hotels to take an adaptive approach to staffing during...
We surveyed 1,100 travelers about what is important to them post-COVID-19. The results indicate which services hotels need to...
This series brings insights from our team, providing helpful prompts as restaurants re-open and operate in the new “normal” with...
Labor management systems are becoming more and more necessary as the hospitality industry returns. Home-grown systems may not...
As you re-open your hotel or restaurant, take the pulse of your employees frequently to understand the issues they are facing.
Guest expectations in hospitality and other service-based industries have changed. Don't get left behind due to out-dated tech and...
Restaurants reopening after COVID will face unique back of the house challenges. Menu engineering and efficient scheduling are...
Ken Heymann discusses the labor market and how restaurants address different generations. Also addressing the needs of employee...
Employee satisfaction during the 'New Normal' may not be as easy to measure as many think. Keep track of worker engagement in a...
Post-COVID restaurants and hotels need to focus on efficiently keeping guests safe. They also face unique scheduling challenges...
Restaurant capacity post-COVID has led many service industry business owners to take stock of day-to-day operations. Don't let...
Restaurant menus must be carefully considered for a myriad of factors in post-COVID-19 environment.
Cross-training has been an important hospitality strategy for enhancing profitability and is even more important during these...
If you’ve decided to reopen your restaurant, you’re about to go through a process similar to your original opening but with a few...
Hotel service and amenities have to be able to adjust with the market. They need quality service while allowing guests and...
The re-opening of our business world will create demands significantly different, from the way we shop, to the way we travel, to...
We asked operators, “How many people does it take to open your doors?” The answers varied. The key though, was that everyone...
ADR focus is necessary as hotels begin opening back up. Post COVID, successful organizations will re-open with different...
Hoteliers must transition from triage to operations while providing the foundation needed to reduce the profitability gap as...
The damaging effects of the novel Coronavirus (COVID-19) are already upon us, and no country – nor industry – is safe from its...
Employee engagement best practices can help hospitality companies increase productivity & protect margins, even in a challenging,...
Dynamic scheduling lets your managers reduce labor costs, improve guest service, and always match staff with your business volumes.
Labor management done right is one of the most valuable tools any manager can have. When done right, everyone wins, from guests to...
Labor management solutions are crucial for the 21st century hospitality industry. Without the right tool, your restaurant or hotel...
Labor management for hotels is varied and dynamic. Hoteliers should consider a LMS that is flexible enough to meet their unique...
LMS implementation with DiamondRock Hospitality showcases how an optimized workforce maximizes value while improving...
For a service business, intent to return and recommend is the dependent variable of optimized performance, because achieving that...
Optimized hotel operations frequently exceed guest expectations. In today's tech-centered market, hotels are moving towards more...
Hotel guest expectations are always evolving. It’s crucial to understand which labor tasks are actually delivering value to your...
A misalignment between real labor performance, guest satisfaction, and your performance standards could signal it’s time to...
Hotel labor inefficiency robs managers of flexibility and insight, keeping them from interacting with their teams and guests as...
Work force engagement is paramount. Without it, even the most advanced labor management solutions will fail to fully optimize a...
The Ultimate Hospitality Workforce Optimization Playbook is your roadmap to improving hotel labor performance in 7 essential steps.
The Restaurant Technology Guys Podcast Ep. 068: Dial in your labor management with Unifocus
Guest feedback is one of the most important features in guest retention and likelihood of referral. Don't let your labor...
Published in Money, Inc. - Performance management is a term often used in discussions around improving an organization’s results....
Workforce optimization directly correlates to how satisfied guests are. From guest interactions to the service provided, workforce...
Hotel guest satisfaction has only one factor hoteliers should be concerned with: guest intent to return or recommendation. Ensure...
Guest satisfaction with a hotel experience is invaluable data for management. Drive guest's intent to return or recommend with the...
Published in Training magazine - By evaluating training ROI and engaging and empowering employees on an ongoing basis, employers...
Published in Hotel Executive – The first quarter is already painting an interesting picture, with promising forecasts for growth...
Data collection is an invaluable tool for all business. But how does it translate to results? You need a tool to find relevant,...
Labor shortages particularly impact the hospitality and food service industries. How do you keep delivering quality service with a...
Published in The Hotel Experience – As the year draws to a close, industry executives dream of what they would like to see happen...
Yield strategy of different types has been used by hotel owners and operators for years. Don't let your business fall behind the...
Backing up and protecting your property's data is critical to keeping guests' proprietary information and your own files safe from...
Thanks to technology, today’s hotel owners and managers benefit from a nonstop stream of information, and ever-improving...
Mobile labor management is becoming more viable for hospitality businesses. With streamlined communication and scheduling, mobile...
Hotel owners and operators have long valued use of a labor management system as a smart and efficient way to understand, control...
The Fair Workweek movement is gaining momentum across the country as advocates press – and workers demand – predictability in...